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Geek Squad

3.2

About this business

Geek Squad is located at 1200 Rockville Pike, Rockville, MD. This location is in the East Rockville neighborhood. This business specializes in Appliance Repair. Geek Squad is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-9pm; Sat, 10am-9pm; Sun, 11am-8pm and accepts American Express, Cash, Discover, Personal Checks and Visa. 

Location details

1200 Rockville Pike, Rockville, MD, 20852, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.239 reviews
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Eden Amar's profile image
Eden Amar 
on Google
2 months ago

If I could give negative stars, I absolutely would. I’ve been a loyal Best Buy customer for years, purchasing countless items as both a private and business customer, but my recent experience with Geek Squad has been nothing short of a nightmare. I scheduled an appointment to fix my laundry machine, and not only did the technician fail to fix the problem, but they also made it worse. I gave them another chance and scheduled a second appointment for the 15th, taking a day off work to be home for the visit. Not only did no one... read more

Josef Dorrough's profile image
Josef Dorrough 
on Google
5 months ago

I brought in a pc for a diagnosis and repair- and I found the staff at Rockville geek squad to be super helpful and knowledgeable. Francis in particular showed a lot of initiative and went above and beyond to explain in simple terms what was going on. Thank you! 

Jacob Siegel's profile image
Jacob Siegel 
on Google
8 months ago

What’s the point of a warranty if they don’t cover anything 

J. Sasu Photography's profile image
J. Sasu Photography 
on Google
a year ago

Over priced. Long waits. A middle man service where your equipment is mailed out to actual professionals. Do not recommend. 

Michael Clark's profile image
Michael Clark 
on Google
a year ago

Had an appt tonight Nov 27th at 7:20pm at the Rockville location. I took my old asus laptop to geek squad and spoke with Rajan. He was very friendly and polite. Explained exactly what my total care membership covered and checked in my laptop for service. Gave me an approximate date it would be finished. So far I highly recommend this location after my interaction with Rajan. I will update once I receive my laptop. 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.2 star rating with 39 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 9:00 a.m. 

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