This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Geek Squad
- Electronics
- Hagerstown, MD
About this business
Geek Squad is located at 18053 Garland Groh Blvd, Hagerstown, MD. This business specializes in Appliance Repair. Geek Squad is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-9pm; Sat, 10am-9pm; Sun, 11am-8pm and accepts American Express, Cash, Discover, Personal Checks and Visa.
Location details
18053 Garland Groh Blvd, Hagerstown, MD, 21740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trust the 1 star reviews. Weeks ago I was having a problem with my custom built gaming pc. I spoke on the phone with someone who assured me a 20 minute FREEE diagnostic. When I got there the "diagnostic" was just them talking to me. An actual diagnostic cost me $100. That's whatever, but they GOT IT WRONG. After 2 weeks of zero communication after quoting me 1 single day. They finally "got the answer". They said it was a particular part of the cooling system. I had lost my trust for them at this point and took my pc to Sunri... read more
Believe the 1 star reviews. Geek Squad broke my iPhone and then refused to fix it. With customer service like this, I don't understand how Best Buy is still in business.
I called ahead of time before driving over an hour all the way there to make sure they could help with what I needed and they assured me over the phone they had what I needed and could assist and when I got there they greeted me with an attitude and did nothing and made up excuses refused to change my battery or even sell me one so I could do it myself. Wouldn't even recommend somewhere to get one. Waste of time and gas, terrible customer service. I would give it 0 stars if I could.
I brought my iPhone in to get the battery replaced and Geek Squad gave it back to me with a broken power button. They did inform me that it was broken and said they could order the part and fix it, but they would need to keep my phone. I NEED my phone to make money. I can’t take off work for a whole week and sit at home because Best Buy needs to hold my phone hostage for some reason. Also, it took over 2 hours to change the battery even though I had an appointment. The second star is only because the members I interacted wit... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.6 star rating with 26 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com