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Geek Squad
- Electronics
- Hagerstown, MD
About this business
Geek Squad is located at 18053 Garland Groh Blvd, Hagerstown, MD. This business specializes in Appliance Repair. Geek Squad is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-9pm; Sat, 10am-9pm; Sun, 11am-8pm and accepts American Express, Cash, Discover, Personal Checks and Visa.
Location details
18053 Garland Groh Blvd, Hagerstown, MD, 21740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Team at the store was great but I'm trying to get somewhere to get my tv screen and the geek squad doesn't seem to want to help me and keep referring me to the manufacturer and I haven't been able to get anywhere with them either
Trust the 1 star reviews. Weeks ago I was having a problem with my custom built gaming pc. I spoke on the phone with someone who assured me a 20 minute FREEE diagnostic. When I got there the "diagnostic" was just them talking to me. An actual diagnostic cost me $100. That's whatever, but they GOT IT WRONG. After 2 weeks of zero communication after quoting me 1 single day. They finally "got the answer". They said it was a particular part of the cooling system. I had lost my trust for them at this point and took my pc to Sunri... read more
Believe the 1 star reviews. Geek Squad broke my iPhone and then refused to fix it. With customer service like this, I don't understand how Best Buy is still in business.
I called ahead of time before driving over an hour all the way there to make sure they could help with what I needed and they assured me over the phone they had what I needed and could assist and when I got there they greeted me with an attitude and did nothing and made up excuses refused to change my battery or even sell me one so I could do it myself. Wouldn't even recommend somewhere to get one. Waste of time and gas, terrible customer service. I would give it 0 stars if I could.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.6 star rating with 27 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 9:00 a.m.
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