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Geek Squad
- Electronics
- Orem, UT
About this business
Geek Squad is located at 309 E University Pkwy, Orem, UT. This location is in the Westmore neighborhood. This business specializes in Appliance Repair. Geek Squad is open Mon, 10am-9pm; Tue, 10am-9pm; Wed, 10am-9pm; Thu, 10am-9pm; Fri, 10am-10pm; Sat, 10am-10pm; Sun, 11am-8pm and accepts American Express, Cash, Discover, Personal Checks and Visa.
Location details
309 E University Pkwy, Orem, UT, 84058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If I could give 0 I would. From an untrained agent offering an instore replacement to a rude manager revoking that and then having a second untrained agent process the claim with out the required notes extending the repair process by WEEKS
Scheduled an appointment to have them change the battery on my phone, only to arrive and be told that someone else had dropped their phone off before me and I would have to wait 6 hours before having my phone serviced. Completely ignoring the fact that I scheduled days in advanced and should have been serviced WHEN I WAS SCHEDULED, there's no universe where a phone repair of any kind takes longer than 6 hours. Terrible service, I'd never recommend having any devices serviced at this location.
Terrible geek squad very bad service for being an apple partner… makes apple look bad, had an appointment at 5:40pm, the girl on the pink hair provided bad customer service and bad body language and asked me many questions she didn’t even know what phone I had… not experienced at all… scary to leave my phone with them… and then told me the technician will leave soon and won’t have time to do the service until tomorrow and it will be ready at 1:30pm… it was just a battery replacement, which takes around 1h!! Don’t come here p... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3 star rating with 52 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 9:00 a.m.
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