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Geek Squad

3.4

About this business

Location details

800 E Dimond Blvd, Anchorage, AK, 99515, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.418 reviews
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Gerald Taft's profile image
Gerald Taft 
3 weeks ago

Bought a new over the range microwave oven to include installation by Best Buy's "Geek Squad." They did arrive as scheduled and installed the new oven but when they were nearly done the installer asked me if I had any metal duct tape. Why did they attempt my job if they did not have needed supplies. I complained and they set up another visit but wanted to send the same person that I complained about to inspect the work. I finally gave up and just hope the lack the needed metal duct tape does not ruin my new oven. Best Buy tr... read more

Mav 0's profile image
Mav 0 
a year ago

Agent Oscar should be fired. Couldn't answer whether they will do a component level repair for a broken USB c port on a laptop. The entire time I was on the phone with them they were completely deflated and uninterested. I get it, computer repair isn't everyone's dream job, but while you have a job you need to remember that your actions speak for the company you're representing. As for the hiring managers, AI can substitute the majority of hard skills these days. Don't hire and fire anyone that isn't going to represent your ... read more

Anonymous's profile image
Anonymous 
a year ago

Agent Oscar should be fired. Couldn't answer whether they will do a component level repair for a broken USB c port on a laptop. The entire time I was on the phone with them they were completely deflated and uninterested. I get it, computer repair isn't everyone's dream job, but while you have a job you need to remember that your actions speak for the company you're representing. As for the hiring managers, AI can substitute the majority of hard skills these days. Don't hire and fire anyone that isn't going to represent your ... read more

Jenny Clay's profile image
Jenny Clay 
2 years ago

They do a great job for my computer and printer problems. 

Denyka's profile image
Denyka 
2 years ago

No. Screen replacement is almost 200$ takes takes 30 minutes max to replace....not willing to go there... Polite about it I'll definitely give ty them that...YOUTUBE it and do it yourself,.. when, and if! I find tech guys that don't price gouge I'll repost....(2 B cont...) 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.4 star rating with 18 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 9:00 a.m. 

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