Gateway Village's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Gateway Village

2.5

About this business

Location details

9978 Guilford Rd #102, Jessup, MD, 20794, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
2.542 reviews
Select a rating
Nickie Sams's profile image
Nickie Sams 
2 months ago

My review of Gateway Village after residing here for eight years. The first year the management company was excellent, and the young lady's name that worked in the office during this time was Milyeda. I was impressed by the beautiful landscaping and how the grounds and hallways were always immaculate and maintained by the nicest couple. During the eight years, the complex changed management twice, and overnight it seem to go down. The hallways were no longer immaculate and the grounds are occasionally littered with fast food... read more

Nickie Sams's profile image
Nickie Sams 
2 months ago

I agree with K. Hess review, nightmare best describes my dealings as well with this management team. I moved out September 2025 after living here for 8 years. I gave notice (a little over the standard 60-day notice required), that I would be moving out by the 26 but was informed by the office that I had to pay rent for the entire month of September. This was not a problem, and I informed the office in an email and through verbal communication that I would be vacating on the 30th instead since I was paying for the additional ... read more

Karen Hess's profile image
Karen Hess 
3 months ago

These apartments turned into a nightmare. We lived there for almost a full year and started having issues the last few months.Moving in we had them push back the apt model ready and then the apt itself weeks but move in itself finally went ok. Once there, seemed quiet but in June the neighbors had a lot of people living there constantly in and out and we requested a transfer. Then we saw ROAACHES!!! Immediate calls emails and messages to management with little response. They treated the entire building end of July and my lea... read more

Sonic Adventure's profile image
Sonic Adventure 
6 months ago

I've seen better 

Lilly H's profile image
Lilly H 
7 months ago

The unit itself is okay. No issues with pests, appliances, or anything of the sort. The staff can be difficult to get in touch with, especially if you work a 9-5, as they’re closed at 5pm and weekends. They’ve never responded to my emails through their portal. They enter the property so much, they should honestly be paying ME rent. It’s been about once a month on average. All previous apartments I’ve rented were around once or twice a year, max. It’s really annoying. 

Frequently asked questions about Gateway Village

How is Gateway Village rated?

Gateway Village has a 2.5 star rating with 42 reviews. 

When is Gateway Village open?

Gateway Village is closed now. It will open at 8:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com