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Gates Collision Centers - Freeport
- Body Shops
- Freeport, IL
About this business
Message from Gerber Collision & Glass - Freeport Located within the Fairway Ford Lincoln dealership complex; on the Southwest corner of the building. More about Gerber Collision & Glass - Freeport Automobile collision repair, auto refinishing, frame and unibody repair.
Location details
555 W Meadows Dr, Freeport, IL, 61032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a car accident in the beginning of September. Against my better judgment I let the car go here. On day 5 they called and said car was done! Went to pick it up and could see all the damaged areas still before i even got out of the car. Needless to say i had to leave the car. They were runs, new damages, and poor quality paint job and parts put on my car.I went there a few weeks later to see the progress and the car wasnt even there, still no clue where my car was.Final… See more
Not happy with work done paint was a lighter shade, had to have hood repositioned 2 x now going back again, had vehicles done here before and pleased. But not anymore bad service
Business response:
Thank you very much for your review. Our customers opinions are imported and we value all input provided in an effort to improve the customer experience at Gates Collision Centers. That said a manager will reach out to you shortly to obtain further feedback regarding any service concerns you found during your visit. We truly appreciate you taking your time to help us provide the best service possible. Sincerely, Gates Collision Centers, Inc
Not happy with work done paint was a lighter shade, had to have hood repositioned 2 x now going back again, had vehicles done here before and pleased. But not anymore bad service
Extremely friendly staff, timely work, excellent communication and great work!
RecommendedExtremely friendly staff, timely work, excellent communication and great work!
Amazing!!! They help with everything, you never have to stress when they are taking care of your vehicle.
Awesome craftsmanship, bend over to do whatever it takes for the customer. Goes above and beyond to make you happy. Quality of work was great!!!! Thanks everyone at Gates!!
Thanks for again (whoops) getting another vehicle back together and beautiful for me! It’s like brand new.
Will never go back. From the first day dealing with them to the last. No customer service. First day they weren't even ready for me to drop off my vehicle. They argue about what's what. The work is nothing to write home about. Shop around, there are far better places.
Frequently asked questions about Gates Collision Centers - Freeport
How is Gates Collision Centers - Freeport rated?
Gates Collision Centers - Freeport has a 4 star rating with 70 reviews.
When is Gates Collision Centers - Freeport open?
Gates Collision Centers - Freeport is closed now. It will open tomorrow at 7:30 a.m.
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