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Gate City Bank
- Personal Loans
- Williston, ND
About this business
Location details
422 Main St, Williston, ND, 58801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
RecommendedHad some very poor customer service with American Bank Center. Asked for suggestions from friends and family on Facebook, and the majority said Gate City Bank. Set up the account online, got the Debit card when I was able to get to the bank, lobby and employees were all following COVID rules, super friendly service. Called customer service to inquire about online banking, spoke with Megan, she excelled at her job. Very happy with my decision to switch to Gate City 👍
Business response:
Thanks Charlotte! 😊 Welcome to the Gate City Bank family. We’re thrilled to have you join us and we’re happy to hear about your great experience. Thank you for sharing it with us!
GATE CITY BANK CLOSED MERCY KARBAKER’S CHECKING ACCOUNTS WITHOUT NOTICE!!!!! THEY SAID THEY CLOSED HER ACCOUNT BECAUSE SHE WAS DOING “BUSINESS IN HER CHECKING ACCOUNT.” BLACK PEOPLE DESERVE TO HAVE BANK ACCOUNTS!!! BLACK PEOPLE HAVE THE RIGHT TO DEPOSIT THEIR OWN MONEY INTO THEIR OWN ACCOUNTS!!!! THIS IS RACIST!!! #BLACKLIVESMATTER!!!!!! #NOJISTICENOPEACE #BLACKLIVESMATTER
RecommendedI've said it before, but I'll say it again. A real and sincere shoutout to Gate City Bank for being wonderful. As I posted previously, I had a fraudulent eBay purchase through PayPal that used my debit card number. I ended up getting the nearly $400 dollar product at my house. Long story short... the only one who stood by and did what they said they would do was Gate City. In the end, after hours of phone calls and frustration, Gate City, even though they were not responsible, has taken the event as a loss of money from thei... read more
You guys are the absolute worst!!! Your ATM machine ate my Capital One CC yesterday when trying to get cash out! I really needed that cash. I will NEVER do business with GCB again.
Business response:
We’re sorry to hear about your credit card in the ATM, Tricia. We encourage you to reach out to Capital One to determine if there may have been an issue with the card causing the machine to retain it.
RecommendedI have two bank accounts. I get paid to one account and then transfer my funds to my Gate City Account. This week before I could transfer my funds I had an authorized transaction which caused me to go negative which then caused an insufficient funds penalty. I immediately called the bank and explained what had happened. The guy I spoke to said as soon as the original charge went back into my account they would credit me back the NSF charge. Less then 24 hours later I had all my money back. No it wasn’t a huge ordeal but some... read more
Business response:
Thank you for recommending us Kayla! We appreciate you sharing your great experience and are grateful to have you in our Gate City Bank family! 💙
Worst customer experience I've ever had in my life. My mom sent me a money order from her bank in Peoria, Illinois and they treated me like I was a criminal because nobody heard of the bank. With technology, all they had to do is Google the bank and call and verify. Instead of the tellers telling me they needed to verify (which I do understand) they all stood there holding the money order to the light, which was irrelevant because they could just call the bank and verify. I had to call them back to the window to find out wha... read more
Business response:
Thank you for reaching out to us Janie. We are disappointed to hear about your experience. We'd like to connect with you to learn more about what happened to help ensure a better experience for all customers. Would you be willing to connect with us through a phone call?
RecommendedI like the checking account options. Do not like that when you call and want to talk loan options from a call initiated by the bank after an online application. No answer from loan officer after multiple calls and messages left. Not a good way to show importance to your customers.
DO NOT OPEN AN ACCOUNT AT THIS BANK!!! THEY HAVE NO PROTOCOL SET IN PLACE FOR A FRAUDULENT CHECK! I am not being held responsible for $2200 even though the teller was negligent with the correct protocol. This bank didn't hold the check for even 24hrs. Never verified the funds were even there. The teller never even asked probing questions. The check was for a wayy larger amount then previous deposits and it was an outside check. I even have the scammer admitting they committed the charges and since they cant find them I am st... read more
RecommendedAlways so helpful and great!! These folks are the best in business.
Frequently asked questions about Gate City Bank
How is Gate City Bank rated?
Gate City Bank has a 3.9 star rating with 77 reviews.
When is Gate City Bank open?
Gate City Bank is open now. It will close at 6:00 p.m.
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