Gary Force Acura

E Ruiz B. 

on Birdeye

3 months ago

I would like to express my gratitude to Manger Dean Davis at Hiley Acura (Service Dept) for his assistance. He intervened to help me, and I am greatly appreciative. of his assistance. The outcome of the situation was more favorable to me than I was expecting. He handled my situation in a professional manner. I would definitely go back to the Hiley Acura service dept. Thank you for keeping me inform the whole time.  

barb c. 

on Birdeye

4 months ago

i went lo lindsay to buy an advertised used car, i was talked into leasing a new acura mdx. I left an $11,000 down payment on the mdx but did not take the car. the next day i called back to cancel the deal on the mdx and buy the used car. I was told i had to arrange this with the sales manager Nick but he was too busy to talk, i tried 3 times that day to talk to him with no luck. He returned my call the following day and he said that it was now too late to cancel the lease because the car was now titled. This seemed intentio... read more

Randy A. 

on Birdeye

7 months ago

I just used Apple Tree Honda for the first time. I gave them a three because of how nice the people were to deal with. Both in the parts department and my service agent. They were both friendly and seemed to have a good handle on their jobs. That's the good part of the review. My repair rated out as a 1-1&1/2 hour job, of course they charged for 1&1/2 hours. I had my car in at 9:30 in the morning and was told it would be 1&1/2 hours and to check back then. 2:15pm and the car was finally done. As other reviews have previously... read more

Yvonne Thornburgh N. 

on Birdeye

7 months ago

We had a pleasant day shopping and eventually buying a car. The manager Sebastian was straight-forward and did not pressure which was our criteria for staying on a lot. In the same vein the financial manager did not push. We got the deals we hoped for. Good company! 

Wes E. 

on Birdeye

7 months ago

Do not take your car to Acura West, Culver City, Cal for major car service. My customer who moved to LA from Kansas broke down on the freeway and had his 2008 Acura TL 3.2 towed to the Acura West dealer in Culver City to resolve the issue on 9/28/24. They did a visual inspection taking maybe 30min to determine the timing belt system had failed on the engine. Cost $1700. My shop in Kansas became involved because we gave a 3yr-30000 mile warranty on a new Honda OEM Timing Kit which failed at 14000 miles. Jaqueline-service ad... read more

Trinity S. 

on Birdeye

10 months ago

I strongly advise anyone considering purchasing a car from Temecula Acura to think twice. The finance department at this dealership will attempt to steal money from you, and it feels like a scam. I was told by employees at other dealerships and even a previous finance company I worked with that what Acura finance tried to do was take money that was rightfully mine. After trading my Toyota for an Acura, the lady in finance (Angel) called me to say there was a $3k check coming to me for overpayments I made on the Toyota and th... read more

Christopher F. 

on Birdeye

11 months ago

My wife and I have now bought our 5th New Acura MDX from Karen Radley Acura. I can tell you that the staff at the dealership always goes above and beyond to make sure that we are very satisfied customers. I make sure that I always recommend anyone that I know looking to buy an Acura or a used vehicle to go see them. Special thank you to Marvin, Jose and Rod for taking care of us again.  

Bart W. 

on Birdeye

a year ago

Horrible experience with their service department and the manager.Was told something was under warranty-had car towed to them and then lo and behold it was going to cost me 7K--BAIT and SWITCH. These folks in my opinion are both dishonest and rude.I would never trust these people .The manager was an arrogant tool with no people skills run from these people 

mannu 

on Birdeye

a year ago

Courtesy Acura CUSTOMER SERVICE +1 (805)- 41O 56OO Courtesy Acura PHONE NUMBER +1 (805)- 41O 56OO Courtesy Acura CUSTOMER SERVICE +1 (805)- 41O 56OO Courtesy Acura PHONE NUMBER +1 (805)- 41O 56OO Courtesy Acura CUSTOMER SERVICE +1 (805)- 41O 56OO Courtesy Acura PHONE NUMBER +1 (805)- 41O 56OO Courtesy Acura CUSTOMER SERVICE +1 (805)- 41O 56OO Courtesy Acura PHONE NUMBER +1 (805)- 41O 56OO