Gardner-White Furniture

leehig 

on Yellow Pages

13 years ago

I sent payment last year with a tracking number that arrived on the 8th and the due date was the 10th. They didn't process the payment until the 12th. When I called to say the payment arrived on the 8th, the rep didn't believe me, didn't even want the tracking number. I was ticked, she said make sure I send the payment at least 10 days in advance. So, my last payment was sent end of December and once again they processed it after the due date (Jan. 10th). I have always mailed my payments to companies on time and have never d... read more

sammmm2 

on Yellow Pages

14 years ago

Poor quality, terrible service and they lie. Never buy here again 

brian1980 

on Yellow Pages

14 years ago

I would send my worst enemy to this company I will not do what they tell u 

jangelina 

on Yellow Pages

15 years ago

I would give no stars if possible. I just moved to Michigan and needed a mattress. Gardner White was having a sale on Serta mattresses, so I went in. First they tried a bait and switch on me, showing me a terrible mattress that was not the one I asked for and then trying to convince me to purchase a $350 mattress. Then, when I finally told her I didn't believe the mattress was the one I requested, she finally said 'Oh, you're right! This isn't the Serta mattress that was on sale' and proceeded to lead me to the correct mattr... read more

kimmo123 

on Yellow Pages

16 years ago

Gardner White in general has the worst customer service I have EVER had to deal with. You'd think with the economy as bad as it is they would be willing to atleast meet people half way on making them happy with their product and services. $1,400 and crappy furnature= ANGRY I purchased a sectional couch from a sales men named CHAZE at the Taylor store on Telegraph. I was moving out on my own for the first time ever March 1st 2009. I set it up so the couch would be delivered on the 3rd. When no one from Gardner White came the ... read more

jmserenity 

on Yellow Pages

17 years ago

I WOULD LIKE TO SHARE WITH EVERYONE,THAT MY MOTHER WHOM IS 68YRS OLD PURCHASED A MATTRESS AT GARDENER WHITE STORE IN TAYLOR MICHIGAN SEVERAL MONTHS AGO. SHE HAS SHOPPED AT THAT STORE FOR A VERY LONG TIME, BUT,RECENTLY SHE PURCHASED A MATTRESS THAT IS VERY DEFECTIVE.SHE CALLED THE STORE SHORTLY AFTER SHE RECEIVED IT AND THEY SENT SOMEONE OUT TO LOOK AT IT.THEY HAD TOLD MY MOTHER THAT YES,IT WAS DEFECTIVE ONE INCH. SHE CAN NOT RETURN IT UNTIL IT REACHES ONE AND AHALF DEFECTIVNESS. THERFORE THEY TOLD HER SHE COULD NOT RETURN IT... read more