Garden Plaza at Lawrenceville

Omaha M. 

on Birdeye

8 months ago

Really poor care in the Assisted Living area. The turnover is unbelievable and within year they had three different nurses, multiple changes in the kitchen, cleaning crew and CNA's. Sometimes medicine is not given in a timely manner or at all. The documentation is not complete and each staff on duty has different story of what they can and cannot do. In addition, the prices are raised often and the level of care is not defined in any document to the residents or family members. Would not recommend this facility to anyone. ... read more

Omaha M. 

on Birdeye

8 months ago

Very poor care in the Assisted Living area. Constant nurse turnover and medicine is not given on a regular basis. They give multiple answers for level of care. Prices are raised more than once a year. Would not recommend anyone using the Assisted Living area. When your older parents are complaining about care, believe them. 

Dennis R. 

on Birdeye

3 years ago

So disappointed in the Senior Management with The Bridge @ Longmont. Within two hours of signing the lease for my mother’s assisted living apartment and set to move her in the following day, the Executive Director, Shirley McNeff, denied her residency. Ms. McNeff never took the time to meet nor speak directly with my mom or family to discuss any concerns with welcoming her to The Bridge. While pleading with Shirley over the phone for a reason for her sudden and last-minute reversal, I learned her misinformed and misguided... read more

D H. 

on Birdeye

3 years ago

The company lies about serving gourmet meals and is barely serving residents any food at all. They want you to pay out of pocket for another entire meal to equal a normal adult serving since the regional director Shea enforced the new kitchen rules. We are being forced to order from restaurants for a decent meal since July this year. The kitchen now runs out of food before everyone is fed and this is with corporate approval! Three wonderful chefs have resigned because they refused to treat paying residents this way. I was ev... read more

Gail H. 

on Birdeye

4 years ago

The Bridge is just what we needed for our loved one. She has been there for 4 months. The staff is very friendly and kind. All of the residents seem happy when I visit which is very often. They keep the building looking very nice and the food is always tasty and presented nicely. The maintenance staff has had to help me with the cable tv and they are very prompt and friendly. We just started using their doctor group and we are well pleased. 

David A. Hunter, M. 

on Birdeye

4 years ago

22 Covid positive residents (at best approximation, under 85 residents currently occupy building); 2 confirmed Covid deaths (4 suspected); [Information as of December 16, 2020, Westside Garden Plaza Indianapolis Indiana Independent Living (IL) building.] [Information doesn't include remaining part of campus including Bridge at Westside Garden (Assisted Living) or Westside Village Nursing Center buildings.] Independent and Assisted Living buildings managed by Century Park PA of Tennessee and nursing home by Life Care Cent... read more