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Garage Door Supply Company
- Garage Door Services
- Santaquin, UT
About this business
Location details
33 W Main St, Santaquin, UT, 84655, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
TERRIBLE customer/sales SUPPORT. The phone rep actually argued with me when I was asking a question about which product would be best. This Company answers also as NORTH SHORE GARAGE DOOR COMPANY. Buyer Beware...
Never purchase from this buisnesses. All's you get is sorry and a wait time for your ordered parts. That you paid for at time of order! That wait time is ling enough to make your own parts. Not one person cared enough to call. When ordered I spoke with employee Gary, Gary I formed me I would have my parts in a few days. That was on the 15th of last month. I tried very hard to get someone to talk to me, all's I could get was unhelpful responses via emails. Where are my parts, a tracking # would very helpful. Terrible customer... read more
"Same Day Shipping" according to their website. Got my order confirmation email within minutes and they took payment, and then I just waited and waited. 9 days before I got an actual shipment confirmation. Rep indicated it had been on backorder and refund was quick. Just would have been nice to know since I could have spent another $10 and gotten one locally. I'm sure they're a fine company but better communication would have helped since garage doors are somewhat important to day-to-day operations.
I usually order just about everything from Amazon but figured if a place is in business they must have to compete with Amazon's fulfillment times. Boy was I wrong. I ordered a simple clip to shorten the belt on my garage door opener, total cost, about $10. After a week without word on shipment I emailed the vendor, once, twice, three times. I sent the fourth email 10 days after i placed my order and promptly received an auto-generated message saying the shipment label was created. You'd think they would drop it in the mail a... read more
Order my part and never received as of to date. Do not order from or you will lose your money and never get your part.
Frequently asked questions about Garage Door Supply Company
How is Garage Door Supply Company rated?
Garage Door Supply Company has a 1 star rating with 5 reviews.
When is Garage Door Supply Company open?
Garage Door Supply Company is closed now. It will open at 8:00 a.m.
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