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Garage Door Doctor
- Home Services
- Charlotte, NC
About this business
Location details
8536 Monroe Rd, Charlotte, NC, 28212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:15 a.m. to 8:00 p.m. | |
| Tue | 7:15 a.m. to 8:00 p.m. | |
| Wed | 7:15 a.m. to 8:00 p.m. | |
| Thu | 7:15 a.m. to 8:00 p.m. | |
| Fri | 7:15 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 8:00 p.m. |
We had Garage Door Doctor service our garage door about 1.5 years ago. I called a few days ago with an issue that I thought would require a service call. Although they were happy to send someone out, the tech that answered the phone - asked me a few questions and shared a DIY video clip for me to try first to see if was something that I could fix without incurring extra service fees. It worked and I felt like they were very honest. They could have come out and fixed it for a fee - but saved me that expense. This earned my tr... read more
Money Hungry. do not do business with them. you can find better We are disappointed that you are not pleased with value we provided. We arrived at your residence within an hour of you calling and helped get your door functioning. Fortunately, sometimes the malfunction is caused by something minor like in your case and does not require new equipment, etc. We kick ourselves for not catching these issues and it stinks when these things happen-we get it!Regarding cost, we always strive to provide upfront pricing and be very tran... read more
Money Hungry. do not do business with them. you can find better
Business response:
We are disappointed that you are not pleased with value we provided. We arrived at your residence within an hour of you calling and helped get your door functioning. Fortunately, sometimes the malfunction is caused by something minor like in your case and does not require new equipment, etc. We kick ourselves for not catching these issues and it stinks when these things happen-we get it!Regarding cost, we always strive to provide upfront pricing and be very transparent with our customers. We reviewed our phone conversation w... read more
****** and **** called ahead and was here to service my garage door. They were courteous and answered all my questions and also told me about care of the garage door springs and cables. I will be purchasing a service package to help the life of my door. I am so pleased and will be recommending Overhead Door to my family and friends. Thanks so much !!!!!
Frequently asked questions about Garage Door Doctor
How is Garage Door Doctor rated?
Garage Door Doctor has a 4.9 star rating with 1,760 reviews.
When is Garage Door Doctor open?
Garage Door Doctor is closed now. It will open tomorrow at 7:15 a.m.
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