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2 Folsom St, San Francisco, CA, 94105, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
See from outside, the world of fashion design
GAP company and all its sister brands seem to be going downhill. When your online order is missing items, a company's priority should be to make it right for the customer. Their 1-800 customer service line, however, was dismally poor. Their Dispute Department was even worse - a department full of idiot clowns with very poor reasoning / resolution skills. Is this company not doing well financially or something? The Dispute Department was doing EVERYTHING they could to keep my money for merchandise that I did not receive. Very... read more
Gap’s customer service is atrocious. I placed an order, I never received it after a month (it is lost apparently), and gap has continually denied the review process. (Takes three days to review a lost item then denied my refund). They have stolen my money and given me nothing but lies. Stop outsourcing your customer service to India and AI. Stop stealing from your customers. Buyer beware when buying online. Gap has lost a customer for life.
I placed an order via Gap.com on April 23, 2025 (9:56PM PDT). I had issues with the order from the start. Next-day shipping was purchased. The order was not fulfilled and shipped next day. Gap did not contact me about this. Instead they just refunded my shipping. I contacted Gap to cancel the order before it shipped. A representative said they would try to cancel it, but it may still ship. Understandable. The order finally arrived Sunday, April 27th. When I opened the order, one of the items was missing. I followed the onlin... read more
Gap Inc. Cafe has a 3.9 star rating with 69 reviews.
Gap Inc. Cafe is closed now. It will open tomorrow at 9:00 a.m.
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