Gap Inc. Cafe

Sunita Aggarwal 

on Google

a month ago

I went in to try on a skirt and they were out of stock even though they said online that they had it in multiple colors. I asked if they could check in the back but the sales associate didn’t want to and claimed that he already did. Unlikely. 

Pranjali Singh 

on Google

2 months ago

Despite an advertised additional 40% off, items were billed incorrectly and I was overcharged by nearly $47. I raised the issue at checkout, but the sales associate failed to properly verify the discounts and reassured me the pricing was correct. After checking online later, I realized I had paid significantly more for the exact same items. It’s hard to tell whether this was due to negligence from the sales associate or misleading pricing practices by the brand itself, but the overall experience felt extremely dishonest and ... read more

Monica Che 

on Google

2 months ago

GAP company and all its sister brands seem to be going downhill. When your online order is missing items, a company's priority should be about making it right for the customer. Their 1-800 customer service line, however, was dismally poor. Their Dispute Department was even worse - a department full of idiot clowns with very poor reasoning / resolution skills. Is this company not doing well financially or something? The Dispute Department was doing EVERYTHING they could to keep my money for merchandise that I did not receive.... read more