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Gander RV & Outdoors of West Hatfield
- RV Dealers
- Hatfield, MA
About this business
Location details
188 West Street, Hatfield, MA, 01088, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 4:00 p.m. |
RecommendedJust purchased a Diesel class A Rv Michele Kingsley was great to deal with highly recommend 😁
Business response:
We're so glad to hear Michele was able to help you find your RV! Thank you for the kind words and recommendation, Zachary!
We had a great shopping experience at first on-line and then in-person with our sales person Shawn Toohey. First, the web site is easy to navigate an quite user friendly. We were able to narrow our search with just a few clicks. Second, we met with our sales person for the first time and it was a great experience. Shawn was patient with us and answered all of our questions. He also helped us to navigate our way through the purchasing process. We made our best deal involving our trade-in, and are quite happy with our new Hear... read more
Business response:
We're happy to hear that our team was able to help with this, Jerry! We hope you have a great time in your new trailer! Thank you so much for the feedback!
Shawn Toohey helped us out getting our new 2021 Forest River travel trailer. He guided me to exactly what I was looking for and we're extremely happy about our purchase. I'd recommend Shawn for anyone looking to purchase an RV at Gander
Business response:
That's great to hear, Dan! Thanks for the feedback, we're glad that Shawn was able to help!
Kristen Burke apparently works with you guys in management, i hope you will do the right things and fire her immediately.
We just bought our first Travel Trailer and had a great experience! We worked with Kyle Davis, Sarah and Jess. All of them were EXCELLENT to work with. Their dedication to their customers happiness is above and beyond what I've ever experienced. We feel lucky to be part of the Gander family💜
Business response:
We're so glad to hear that Jess, Kyle, and Sarah were able to help you find your travel trailer! Thank you for the kind words and recommendation, we hope you enjoy your new home on wheels Beth!
Even with all the new norms in todays world I can't say enough about how great Gander RV is. Sales team is amazing. No pressure. Jess is a gem. She goes well above with all the paperwork and registry. Inventory is beyond imagination with quality and style. Perfection at it's finest. Feels like we found our vacation home, that hopefully soon, we will be able to entertain with family and friends. And of course just relax by the lake with a nice fire. Heaven.
Business response:
We really appreciate the kind words and the recommendation, Susan! We are so happy Jess has been able to help and we are excited for your adventures ahead!
We recently purchased our RV from these folks, while the sales people are nice, we found a problem with the rv 3 weeks into owning it, brought it into them to fix, it tooks over 3 weeks to get the parts and another 4 days to install it. I guess they don't use Amazon prime to get the parts... Was disappointed with the amout of time it took to get it back..😢 Hoping this isn't the norm for service.
great customer service👍!!
Business response:
Thank You Amanda! We are happy to hear that:)
Very nice to work with. Very knowledgeable sales team
Business response:
We're glad our sales team could help, Susan! Thanks for the recommendation!
Frequently asked questions about Gander RV & Outdoors of West Hatfield
How is Gander RV & Outdoors of West Hatfield rated?
Gander RV & Outdoors of West Hatfield has a 4.7 star rating with 219 reviews.
When is Gander RV & Outdoors of West Hatfield open?
Gander RV & Outdoors of West Hatfield is open now. It will close at 7:00 p.m.
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