Galeana Chrysler Dodge Jeep Ram

Kenny B. 

on Birdeye

4 years ago

I didn't purchase my vehicle from this dealership and service manager reminded me of this in one of our conversations. I was also not happy about the fact that they charge more service hours than other dealerships in the local area and when working with a warranty company they also remind you that its not there preferred or the one they sell. I would go on more about my experience but ultimately will recommend another dealer, one that is willing to do right & charge you appropriately. They have lost my service dollars and my... read more

MJ L. 

on Birdeye

5 years ago

Negative 5 stars for this whole place!!!!!Horrible experience I have ever had at any dealership. Finance manager Angel Pagan was absolutely a jerk when I asked questions about Juan's work. Basically saying I must have misunderstood what Juan in Finance said. I asked Juan about the radio deal of paying your first payment in 6 months and he said "yes, whatever you want." Yeah that was a lie. Would I ever trust or buy a vehicle with Galeana Chrysler of Fort Myers, xxxx NO! Take your money elsewhere, they absolutely suck! 

Brandon 

on Birdeye

7 years ago

Evidently the service department needs seat warmers because it takes 3 hours and 10 minutes for an oil change. Also a coworker let me know most other dodge jeep Chrysler dealerships offer a complimentary oil change package for 2 years. This one does not. So I paid an arm and a leg for crap service. Should've read the other reviews before doing business here. Save your time and money. Go somewhere else! 

Pamela 

on Birdeye

7 years ago

Worst dealership EVER!!! David Scharnweber is very unprofessional and doesn't seem to understand warranty information. When asking him about the warranty specifics, I guess he was trying to be funny, but sounded condescending. He asked if we wanted the specifics they tell you before the sale or after the deal goes through. Guess he's a typical sheisty car salesman. Har a bad vibe from this guy. Took our keys and went to Honda where we had a wonderful experience! 

Gonzogren 

on Birdeye

7 years ago

First of all, I LOVE my Jeep Wrangler...however, the sales guy, David Scharnweber is the worst sales person I have ever encountered. There was a slight misshapen defect on the bumper of my Wrangler and instead of just ordering a new bumper, he mocked my wife claiming she must have damaged it. We tried to no avail to get it resolved. He promised the moon and stars to get the vehicle sold and then as soon as we tried to resolve the small issues that were there, all of a sudden, it's our problem after the sale.when we asked to ... read more