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Furniture Mecca
- Furniture Stores
- Philadelphia, PA
About this business
Furniture Specialty Experts
Location details
101 E Venango St, Philadelphia, PA, 19134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I made an online order. I received an email stating that they were sold out of two of the pieces that I ordered. I attempted to order another set via email correspondence. I haven't heard anything back. I've called numerous times and I can't reach a representative. all of the voicemails are full on all of the extensions. I spent $1325 and haven't heard a word back from Furniture Mecca. I'm pissed. I would like my furniture or my money back asap.
the one in Allentown has very poor customer service. I wasn't offered any help. all your employees where in their phones. and they charge more for your product.
I purchase a living room set it came damaged I show them the pictures they same day and the delivery driver also made notes for them that it was damaged they recognized it was damaged and was gonna send me a replacement and never did I also I purchased the protection plan and never received and email or any documents about it but just some pamphlet this is not fair and I will not spend another dime here and not to mention I waited two weeks and I paid cash just to receive something damaged not cool
Business response:
Hi Latisha, could you please message me with the name and phone number on the order and I will have customer service contact you to resolve this issue ASAP.
Worst furniture company I have ever dealt with. I made a down payment 3 weeks ago and was scheduled for today Tuesday, June 16th 2020 and now this company knows nothing about my delivery, first tells me my furniture was delivered then tells me they dont know anything about anyone calling me to schedule a delivery! They then tell me today (date of delivery) that I have to wait till friday June 19th 2020. I got rid of my furniture to make room for my new furniture that was suppose to be delivered today 6/16/20 and now my I hav... read more
I purchased a living room set april 28 2020 from them it was supposed to be brand new but it wasnt it have paint stains on it they didn't give me the screw for the legs and I talk to someone the same day I received it and sent pictures and been getting the run around since
I PURCHASED A LOVESEAT AND A SECTIONAL...I RECEIVED MY SECTIONAL ON 3/23/2020 BUT HAVE YET TO RECEIVE MY LOVESEAT! I JUST WANT A REFUND FOR THE LOVESEAT. I HAVE MY INVOICE OF PURCHASE AND I'VE BEEN CALLING EVERY FURNITURE MECCA TO SPEAK TO SOMEONE AND NOT ONE OF THEIR LOCATIONS IS ANSWERING THE PHONE! I JUST WANT MY MONEY PLEASE AND THANK YOU FOR THE LOVESEAT OR I WILL BE CONTACTING BBB!
service was not good and rude
Does anyone know how to get intouch with customer service/ leasing department? Because of the pandemic I expected things to be unorganized but it's going on 2 months and I don't want to pay a late fee, especially since I trying to reach them.
I’ve been trying to contact somebody to cancel an order & it is impossible to get a hold of anybody. There is not even a option on my account to cancel the order through the site!!!!! RIDICULOUS!!! Don’t recommend. Now I’m going to have to wait u til the order gets to my house to return it AND IT DOESN’T EVEN TELL ME AN ESTIMATED TIME!
Frequently asked questions about Furniture Mecca
How is Furniture Mecca rated?
Furniture Mecca has a 3.9 star rating with 691 reviews.
When is Furniture Mecca open?
Furniture Mecca is closed now. It will open at 9:00 a.m.
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