Furniture Gallery

Lois in Lodi 

on Citysearch

14 years ago

Good service and great furniture for the money – I have found everytime a good product for the money. Friendly helpful sales people. Will cover any defective for one year. The warrenty is worth everything for pennies. Any broken parts for 5 years. People have more time to complain, then to voice their satisfaction Many are very happy with Beck, I will shop their when in need. Sincerely LC 

Amber B 

on Citysearch

15 years ago

Bait and Switch Scam! – Becks advertised $500 in grocery (safeway) gift cards with the purchase of $500 or more in furniture. We purchased based on this promise. They have since refused to provide them and have instead offered 20% off of a future $2,500 purchase instead. I could not afford this to begin with, but took it out of my grocery budget and cannot buy any further furniture to take advantage of the offer. 

Eugene1974 

on Citysearch

15 years ago

Worst place to buy ever.... – This company has a motto to not give any customer service for their clients. Look on Google for : Becks 600$ scam You will read about some of the expirience from their angry customers... 

eywu 

on Citysearch

15 years ago

Bad experience – We bought a set of dinette on July 26, 2009. We picked up the table on that day. We were told that the chairs will arrive in two weeks. Today is 09/11 and I was told that the chairs will arrive in the mid or end of Sept. They sound like that they do not know what will happen at the end of Sept. It looks like that other customers have the similar experience. I am very frustrated. Please don't buy anything if the product is not available on the purchase day. 

renopaigow 

on Citysearch

15 years ago

Excellent service excellent prices – We just moved here from san jose ca and we checked out alot of furniture stores and found Becks. We were so surprised at the selection they carry and Abdul was our customer representive he took most of the day with us and believe me when I say my wife is very hard to please he was so nice and accommedating we took all day and spent 8,000.00 dollars and the delivery and set-up was also excellent. Robert green 

bonniee 

on Citysearch

15 years ago

very unprofessional salespeople! – went in to look at bedroom sets. salesperson carol offered to help. took us on a tour of the vast sales floor. advised her exactly what we were looking for, king size, platform bedroom set... at first she seemed helpful, offering suggestions, showing different styles. we kept going back & forth across the showroom to see another one per her suggestion but she kept showing us the same ones??? they really didn't have that many different styles of platform beds. saw a few i liked but the quali... read more

ccrdh 

on Citysearch

16 years ago

Poor Customer Service – BECK'S Furniture gets a poor rating for their customer service. We just purchased a piece of furniture and had an issue with the construction. SEVERAL calls and days later it is still not resolved. When we speak with people in the department they are so short with us and not helpful at all. It is unfortunate for the sales team there because they are so nice and they will not get return business if the customer service fails. In this failing economy you would think that business' would do everything in... read more

rgp 

on Citysearch

16 years ago

definately worst customer service ever! – I had my eye on a leather couch from Becks for 4 months and thought I confirmed the price with 3 different sales people, we finally went in to buy it, and the salesman tells us the tag is wrong and the other sales people are wrong...of course the price is higher! When it's delivered we find out he forgot to order a piece and I had to go pick it up to avoid delivery charges! The quality was horrible the leather is rubbing off on the corners and customer service was no help. They never... read more

pwn 

on Citysearch

16 years ago

Worst Customer Service Ever! – I purchased six dining room chairs from BECKS in Rancho Cordova on 8-28-08. I wanted leather chairs and the salesperson represented to me that the chairs were leather. When I got home I looked closely at the receipt (which was hard to read) and discovered that the chairs were in fact vinyl. My husband returned them to Becks the following day unopened and still in their original boxes. He was told by Tina in Customer Service that there would be a 10% restocking fee. He called me and I spoke to T... read more