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Prevention
4000 Fulton St, Houston, TX, 77009, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 3:00 p.m. | |
Sun | Closed |
Dr. Cohen has been my doctor for 2 years now. He is the best doctor I have ever had. I can call and text him anytime of day or night and he has taken care of all my needs. The staff in his office are really friendly and understanding. Steve Helton
The doctor himself is fine I guess, but the rude guy upfront needs an attitude check. He's beyond unprofessional and disrespectful. Definitely a bad look for the business as a whole. I will not be returning.
Business response:
we are constantly trying to improve the patient experience. Always speak to the office manager if you have any issues. If she is not able to resolve the issue to your satisfaction, please leave a message on my voicemail, after hours 713-931-4040.
The staff is horrible! HORRIBLE! Very unprofessional, they don't know the difference between a co-payment and a deductible. Went there twice first time I went I did not meet Dr. Cohen and the second time I went either it was his asst. They over charged me on my second visit and would not give me a refund. Gave me the run-around. The supervisor Cindy I guess has been working there 30yrs so she said very RUDE will not recommend this facility to anyone because of their unprofessional staff.
Business response:
Your experience is not typical. However as mentioned above please leave a message on my voicemail if the office manager cannot resolve any issues to your satisfaction. I take a personal interest in the service provided by my staff.
Dr. Cohen is a doctor who focuses on the individual needs of his patients. He cares about his patients' well-being and he listens without making you feel rushed. He has a gentle manner that is appreciated when he needs to advise a patient that about things that may not be what you want to hear, but you need to hear (like the need to eat healthy and exercise). Dr. Cohen employees a wonderful, very professional staff as well.
Fulton Medical Clinic Dr. William Cohen has a 4.3 star rating with 46 reviews.
Fulton Medical Clinic Dr. William Cohen is closed now. It will open at 9:00 a.m.
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