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full spectrum laser

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2.3
27 reviews
|Other|Las Vegas, NV 89120

6216 S Sandhill Rd, Las Vegas, NV 89120

(702) 802-3100

Open now:9:00 am - 6:00 pm

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About

H-Series -5th Gen Hobby Laser P-Series -Pro 20x12 Laser -Pro 24x16+ Laser -Pro 36x24 Laser -Pro 48x36 Laser -Pro Dual Head Laser MC Series -Compact Fiber Laser -Scanning Galvo Fiber Laser -Flatbed Fiber Laser -Flatbed CO2 Laser Pegasus Touch SLA 3D Printer Phoenix Pro Translating DLP 3D Printer

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Review Summary

2.3
27 reviews
56
  
43
  
30
  
22
  
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  • 25 Reviews2.4Google
  • 2 Reviews1.0BirdEye
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3 results available.
Newest
on BirdEye

5 months ago

04/05/2018, 08:04 AM
One of the worst company's I've ever had the displeasure of dealing with. Our company purchased a fiber laser metal cutting machine for a $120,000.00 and after the first week the monitor went out. They were nice enough to send us a new one but we had to install it. Then after about 30hrs. of operation the Laser quit firing. they want us to do the troubleshooting and repair via. E-mail or pay $2000.00 to have a technician come out and repair a brand new machine with less than 30hrs. of run time on it. WTF!!! AVIOD IF AT ALL POSSIBLE!! You would think that they would want to be extremely helpful because we are a worldwide company just for the possibility of selling more machines. We won't be ...  more>>
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on BirdEye

10 months ago

11/01/2017, 08:11 AM
Terrible customer service. I've been working with them for over a month to try to get our machine running after it crashed due to running a software update. Customer service response is the worst I have ever encountered. I have an email trail to prove my case. After waiting two weeks for a fix that was promised in 2-5 days, I finally received the board. Now am left without instruction on how to reinstall the components that were removed. I was promised support and have received nothing, not even a photo to help guide me through the process. I am completely frustrated.
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