BirdEye Logo
Are you a business?
Cancel
Edit

full spectrum laser

2.3
27 reviews
Lasers
 6216 S Sandhill Rd, Las Vegas, NV 89120US

Write a review

Rating Error
Review Error
(702) 802-3100

Write a review

1on BirdEye, Apr 05, 2018
One of the worst company's I've ever had the displeasure of dealing with. Our company purchased a fiber laser metal cutting machine for a $120,000.00 and after the first week the monitor went out. They were nice enough to send us a new one but we had to install it. Then after about 30hrs. of operation the Laser quit firing. they want us to do the troubleshooting and repair via. E-mail or pay $2000.00 to have a technician come out and repair a brand new machine with less than 30hrs. of run time on it. WTF!!! AVIOD IF AT ALL POSSIBLE!! You would think that they would want to be extremely helpful because we are a worldwide company just for the possibility of selling more machines. We won't be buying anything else from the if I have anything to do with it. more »
1on BirdEye, Nov 01, 2017
Terrible customer service. I've been working with them for over a month to try to get our machine running after it crashed due to running a software update. Customer service response is the worst I have ever encountered. I have an email trail to prove my case. After waiting two weeks for a fix that was promised in 2-5 days, I finally received the board. Now am left without instruction on how to reinstall the components that were removed. I was promised support and have received nothing, not even a photo to help guide me through the process. I am completely frustrated. more »
Page 1 of 1
Are you a business owner?
or
See BirdEye in action.
  • Scan Business
    See how you appear everywhere online -- across top sites and against competitors
  • Free Trial
    Take control of your business. Give it a try for free!

Contact

Edit
6216 S Sandhill Rd, Las Vegas, NV 89120
Lasers
Closed

About

Edit
H-Series -5th Gen Hobby Laser P-Series -Pro 20x12 Laser -Pro 24x16+ Laser -Pro 36x24 Laser -Pro 48x36 Laser -Pro Dual Head Laser MC Series -Compact Fiber Laser -Scanning Galvo Fiber Laser -Flatbed Fiber Laser -Flatbed CO2 Laser Pegasus Touch SLA 3D Printer Phoenix Pro Translating DLP 3D Printermore »

Review summary

5  6
4  3
3  
2  2
1  16
2.3
27 reviews
BirdEye Logo
Things you should know
about BirdEye
BirdEye was founded in 2012 to help businesses manage online reputation and customer experience

BirdEye works with 15,000+ clients, from SMBs to large enterprises

With BirdEye, you can monitor real-time customer feedback from 250+ sites and social channels

Generate new authentic reviews with real-time automated feedback requests from BirdEye

BirdEye gives you access to insights from your competitors’ customer feedback

The BirdEye mobile app allows on-the-go customer experience management

Use BirdEye’s free Scan Your Business tool for a snapshot of your online presence