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Full Service Network Lp
- Telecommunications
- Pittsburgh, PA
About this business
Location details
600 Grant St, Pittsburgh, PA, 15219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer support. Our business has been without phone or internet for 3 days and FSN has done nothing to rectify the problem. Their techs want to phone in the solution rather than come in person. Unbelievable. Emergency services cannot even be called so god forbid we have an emergency. This lies squarely on FSN's shoulders. I definitely would not recommend them as thus far nothing has been done to rectify a very serious problem.
From my very first contact with our sales rep, Scott, to after having both our telephone and internet service with them for about 1 month, everyone and everything has been great. Dialing double zero to get to customer service is so simple and they seem to have the answers to everything. Very glad we made the switch from Comcast internet and phones to Full Service Network - and not just because our cost went down almost 50%!! They are directly across the street from us and dialing double zero gets you to one of their staff me... read more
We have been with this company for several years now and I can honestly say that they are not only "Full Service" but "Quality Service". I ran into an issue this weekend with our "on call" setup and was able to speak to their rep (Ashton?) and get it resolved quickly. It is comforting to know you can rest easy in situations like this because my company will be taken care of. Thank you!
I would advise against working with this company. I can't speak on their services, but I can speak on the respect they show potential customers. A sales rep attempted to contact my company and when they couldn't get ahold of me they unknowingly left a voicemail. In the recording they made inappropriate comments about one of my employees. I informed the company over phone and email. I never even received a response with a a simple apology.
Sales rep called our company today and didn't realize he was leaving a message. He proceded to call one of our employees an idiot because she didn't give him the IT employees name. Great way to talk to or about a potential customer.
Frequently asked questions about Full Service Network Lp
How is Full Service Network Lp rated?
Full Service Network Lp has a 4.2 star rating with 163 reviews.
When is Full Service Network Lp open?
Full Service Network Lp is closed now. It will open at 7:00 a.m.
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