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FSK Automotive of Riverside
- Car Dealers
- Bartonsville, MD
About this business
Location details
6001 Urbana Pike, Bartonsville, MD, 21704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
We had a very frustrating experience with the service department at Audi Frederick. The biggest issue was the complete lack of communication throughout the entire process. Calls were not returned, updates were not provided, and often had to follow up multiple times just to get basic information about the status of our vehicle. It felt like once they had our car, keeping us informed was no longer a priority. On top of that, the length of time the service took was excessive, especially given the lack of transparency. Delays ha... read more
Manager kyle was a useless manager. Tells me he will sell me a car and then proceeds to sell it to someone else even when I had been first in line for that car. They dont care about their customers. AVOID AT ALL COSTS
I recently brought my new vehicle in to address some initial hiccups, and Emily Schneider made the entire process incredibly smooth. Transitioning into a new car can have its challenges, but Emily’s expertise and professional demeanor immediately put me at ease. She was attentive to every detail, ensuring that each of my concerns was addressed thoroughly and efficiently.
I had an exceptional experience buying a car from Ourisman Audi Frederick earlier this week. I attribute almost entirely to Alana, Audi Brand Specialist. She could not have been more professional, pleasant and responsive throughout the entire process. Ourisman is lucky to have Alana on it's team.
A fantastic experience from start to finish. The staff in the service department are great to deal with. The level of customer service is top notch.
Frequently asked questions about FSK Automotive of Riverside
How is FSK Automotive of Riverside rated?
FSK Automotive of Riverside has a 4.4 star rating with 464 reviews.
When is FSK Automotive of Riverside open?
FSK Automotive of Riverside is closed now. It will open at 9:00 a.m.
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