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Frsteam Fire Restoration

2.5

About this business

Location details

2401 Mellon Ct, Decatur, GA, 30035, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.511 reviews
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Connie's profile image
Connie 
on Google
3 months ago

Run from this company. My daughter hired them after her house caught fire. Most disturbing was the more than $5k worth of "missing items" until she provided pictures. Then only some of them were added to the inventory list while others were added to the list of "non restorable" with no proof they were non restorable. Why not return these to owners? This system is suspect with no oversight. Last straw was them delivering her clothes to be hung in a closet at my house only to find after they left they had overloaded the rod to... read more

Lady Luckie's profile image
Lady Luckie 
on Google
11 months ago

This company stole a lot of my electronics. They do not follow up and they are not accountable or apologetic for there wrong doing. No one in management seem to care or help 

George Lynch's profile image
George Lynch 
on Google
a year ago

Unaccountable and unprofessional. Managers Josh and David are full of excuses for their performance and avoid you every chance that they get. FRS had my items since mid-May until I had to take matters into my own hands and pick up my items myself. Never offered a inventory of the clothes they were to service. Please steer clear and away from this company! Sincerely, A Disabled Veteran 

Allison Gresham Estabrook's profile image
Allison Gresham Estabrook 
on Google
a year ago

I don’t think I could recommend a company less than this one. I had the unfortunate experience with this company after a tree fell on our home on August. This was a company chosen by BMS CAT to remove and store my textiles. Everything was fine until it wasn’t. They tell you that you can have full access to your belongings. That’s laughable. I needed my son’s suits for homecoming and it took WEEKS to get them to pull his clothes. No one calls you back. No one cares one but. I offered to come get them and they sold me a bill o... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

I don’t think I could recommend a company less than this one. I had the unfortunate experience with this company after a tree fell on our home on August. This was a company chosen by BMS CAT to remove and store my textiles. Everything was fine until it wasn’t. They tell you that you can have full access to your belongings. That’s laughable. I needed my son’s suits for homecoming and it took WEEKS to get them to pull his clothes. No one calls you back. No one cares one but. I offered to come get them and they sold me a bill o... read more

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Frequently asked questions about Frsteam Fire Restoration

How is Frsteam Fire Restoration rated?

Frsteam Fire Restoration has a 2.5 star rating with 11 reviews. 

When is Frsteam Fire Restoration open?

Frsteam Fire Restoration is closed now. It will open tomorrow at 9:00 a.m. 

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