Frontline Processing Corporation

Stormy Barton 

on Google

3 years ago

I've been trying to close my account due to the excessive fees and TERRIBLE customer service. Whenever I call they tell me it is going to take longer, maybe a month or more, the guy I need to talk with is out to lunch right now, there are a series of processes they have to go through... etc. etc. What this tells me is they are going to find a way to get more money out of me before closing my account! STAY AWAY FROM THIS COMPANY!! 

Matthew Miller 

on Google

4 years ago

Support worked great got me all the info I needed. 

carol cusson 

on Google

4 years ago

DO NOT USE THIS COMPANY. ABSOLUTELY FRAUDULENT WHEN TRYING TO CANCEL. RANDOM CHARGES FROM TWO DIFFERENT MERCHANTS. WHEN I REVOKED FROM MY BANK THEY CHARGED FROM A DIFFERENT MERCHANT. I CANCELED IN DECEMBER AND THIS IS MARCH...When I used this business they were very helpful and responsive. When I changed salons and tried to terminate the service was told I had to send a notarized certified letter, which i did. Was then charged a fee for January. After 5 phone calls and an email, several transfers to voicemail with no return ... read more

Mike Pearson 

on Google

5 years ago

We have been using Frontline Processing now for 10 years. We have had only one small issue and they were johnny on the spot to fix it. When we had to go to the chip reader machine they made that transition very easy for us. They came to the shop and did it for us. An out of state company would have mailed it and said good luck. We get soliciting phone calls monthly from out of state firms wanting our credit card business. We tell them no and I would recommend you tell them no also. Especially if you are doing business in Mon... read more

Mike Wood 

on Google

5 years ago

At first everything seemed just fine with the mobile phone swipe system they had me on. One year later I bought a brand new Samsung note 9 and and the swiper worked once. They tried mailing me a new swiper and still nothing worked. With lots of struggle I finally got someone to come to my business and they got it to work one time. This process took more than three months to try and fix. I was manually typing transactions in, which wasted my time and my customers time. I felt foolish having to do that. During this three month... read more