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Frontdesk, Inc.

3.4

About this business

Founded in 2017, Frontdesk develops and manages short-term rental suites for both business and leisure guests who are looking for a hotel alternative that feels more like home. With over 300 suites around the country, over 23,000 guest stays to date, and an average satisfaction rating of 4.84 out of 5.0, Frontdesk is poised for growth. 

Location details

1845 N Farwell Ave #100, Milwaukee, WI, 53202, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.482 reviews
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Sara Goldberg's profile image
Sara Goldberg 
on Google
2 years ago

Still waiting for them to explain why they collected both my complete photo ID and 3 digital photos and have not deleted this biometric information after the stay. Super shady. 

Jenn Cammorato's profile image
Jenn Cammorato 
on Google
2 years ago

I stayed at a Frontdesk apartment in Charlotte when my flight got canceled, and it was so clean and comfortable. Check in was easy and I liked how I didn't have to do a chore list at check out. I'd stay again. 

Palmer Durr's profile image
Palmer Durr 
on Google
2 years ago

1 star for this company for their horrible customer service. The only redeemable fact about my stay was that the host had a nice apartment, but this isn't to front desk's credit, they are a Middle man. Day 1: check in at 4pm... I asked if I could stow my suitcase on the property or in the unit until check in... the answer to this question was a very brief "no" without any attempt to offer a solution to the problem. Already felt the "we don't give a f about you" vibe before stepping foot in the unit. Last Day: I decided to ch... read more

Jaime A's profile image
Jaime A 
on Google
2 years ago

I stayed at the Philadelphia Cosmopolitan building, which is listed as Washington Square (not accurate, as it's in the Gayborhood/Center City). The 2 bedroom apartment is huge! And has massive floor to ceiling windows in the living room. I stayed in 504 North. Overall, I was pleased with the unit, but it has some quirks. The bathrooms have been mostly renovated, but one of the old baseboard heaters was rusted. And 1 bathroom (there are 2!) had super high water pressure in the shower. The handle fixture was very outdated, so ... read more

Devin Honeycutt's profile image
Devin Honeycutt 
on Google
2 years ago

Booked a trip with front desk and received an email verification. Have now been going back and forth with the staff via email for two days and have wasted 2 hours trying to verify my ID for check in, as they won't do it via email and the website they use won't process the images. (taken in a well lit area with an iphone 12 straight on mounted to a box to ensure stability - it's literally a perfect photo of each the front and back). Will now have to book something else last minute. 

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Frequently asked questions about Frontdesk, Inc.

How is Frontdesk, Inc. rated?

Frontdesk, Inc. has a 3.4 star rating with 82 reviews. 

When is Frontdesk, Inc. open?

Frontdesk, Inc. is closed now. It will open at 9:00 a.m. 

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