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Froedtert Sussex Health Center

2.9

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Location details

N64W24801 Main Street, Ste 109, Sussex, WI, 53089, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.948 reviews
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Jessica Whittington's profile image
Jessica Whittington 
5 years ago

So my mother has diverticulitis. She was having an episode a week or two ago. Obviously the main symptom is diarrhea. We have been telling her to go in and they usually give her antibiotics. When she calls today to get an appointment they ask her whats going on and she explains the usual symptom listed above. They proceed to tell her that she needs to get a covid test! She has not been in contact with anyone let alone anyone who has covid or has been exposed. They are REFUSING to see her until she agrees to the test. This is... read more

Lori Vrablic's profile image
Lori Vrablic 
5 years ago

This really happened to me yesterday!! 🤬🤬🤬 I went to a different medical clinic for care!! I will never go to this doctor again and DO NOT recommend!!! 

Business response:

We’re very sorry to hear about your experience, Lori. Our Patient Relations team can be reached at 414-777-3770. If this is the number you’ve called already, please send us a private message so we can help further. 

Cathleen Innis Pollock's profile image
Cathleen Innis Pollock 
recommend  Recommended
5 years ago

My Irish Dancer daughter has been training at the sports center for three years. The trainers are fabulous and my daughter has learned a great deal about strength training and injury prevention. During COVID-19, she was able to use this knowledge to keep training at home! She is excited to be back at Next Level as she finds the trainers keep her motivated and continue to increase her knowledge, strength and agility 

Chris Lucas's profile image
Chris Lucas 
5 years ago

During the time of covid, cancer patients are waiting in the waiting area for treatments surrounded by others who are either NOT wearing masks or wearing them incorrectly. When complaints are made to staff NOTHING is done. A mask rule is not hard to enforce. Apparently confrontation in the interest of the lives of cancer center patients is not prioritized. Therefore, I do NOT recommend Froedtert Clínica cancer center for ANYONE who is immunocompromised! 

Melissa Vance's profile image
Melissa Vance 
5 years ago

You are endangered your patients by not enforcing mask rules. People at such high risk of infection should not be subject to patients or visitors not wearing masks or not wearing properly. Does not matter if socially distanced if indoors. A health care facility should know better. https://www.cdc.gov/…/prevent-getting-sick/how-to-wear-clot… 

Susan Soerens De Graaf's profile image
Susan Soerens De Graaf 
5 years ago

Front facing staff and security are not enforcing mask rules, which makes the waiting area for cancer patients more dangerous for them than Wal Mart!! Your behind the scenes care is too valuable to risk the lives of your patients out front!! 

Michelle Schara's profile image
Michelle Schara 
5 years ago

Mask rules are not enforced here day after day, especially in the lab waiting area. Immunocompromised individuals deserve better! 

Kathlynn Kirk's profile image
Kathlynn Kirk 
5 years ago

The staff at Froedtert seem unable or unwilling to enforce the mask rule. Immune-compromised patients waiting for labs or treatment are continually exposed to visitors who pull down their masks as soon as they clear the check-in point. I don't see this at other facilities, where staff remind them to wear the mask or wait outside. 

Aurora Stayblee's profile image
Aurora Stayblee 
5 years ago

For a cancer center, I'm surprised that Froedtert does not enforce a mask mandate. If some patients are unable to wear masks, Froedtert should supply an isolated waiting area. This lack of masks seems to be happening on a daily basis and the staff appears unconcerned. A report has been made to the state health department, county health department, and various licensing agencies. 

Frequently asked questions about Froedtert Sussex Health Center

How is Froedtert Sussex Health Center rated?

Froedtert Sussex Health Center has a 2.9 star rating with 48 reviews. 

When is Froedtert Sussex Health Center open?

Froedtert Sussex Health Center is closed now. It will open on Monday at 8:00 a.m. 

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