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9640 TX-121, Frisco, TX, 75035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Very Unprofessional people!
Strangest ATTEMPTED car buying experience ever. Over the past 3 weeks I’ve spoken to at least 6 different people, including a sales manager. I have one simple question I want answered. How much is a specific vehicle if I choose the incentive financing. Every one has told me they’d call me back. One said they’d have a manager call me. I finally called and was connected with a “sales manager.” Asked him the same thing. Gave him a stock number. Spoke to him for probably 15 minutes. I expressed my frustration. Said he’d call me ... read more
If this was just about buying the truck, I would give 5 stars. But if you need to talk to these people after your purchase, good luck. Therefore, 1 star. Phone calls go unanswered, etc. They have a check sitting at the dealership to payoff the loan and they have zero urgency in resolving this situation. Don't buy from people like this.
8 failed attempts to reach a live person in service through both local and toll free lines. After trying different options, call always goes into a black hole and disconnects. Seems that’s a critical and simple business operation to fix. Bad first impression.
The service department was well-organized and efficient.
Frisco Chrysler Dodge Jeep Ram has a 4.3 star rating with 2,936 reviews.
Frisco Chrysler Dodge Jeep Ram is closed now. It will open at 9:00 a.m.
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