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Friendship Cars
- Car Dealers
- Bristol, TN
About this business
Location details
1860 Volunteer Pkwy, Bristol, TN, 37620, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very bad customer service. Was working on a deal on a vehicle for a week and then all of a sudden, the vehicle was sold. Salesman did not respond as he should have. Said it was the managers fault. Salesman would not provide the name of the manager either. Do not do business with any Friendship dealer. All I asked for was a best price and I was treated poorly.
Horrific experience- Made a service appointment over one week in advance- then when we brought the truck in, they did not look at it for another three working days. We had to call to check on it and they promised they would get to it the following day. We called and they were always too busy to talk and could they take a message and get back to us. We only got responses when we insisted to stay on the line until our service advisor was available. Friendship Ford took six days to send a just a text, with rough estimates, we s... read more
We were going to purchase a car from a dealership in TN. We successfully negotiated a fair price, and paid the car in cash, which was through a domestic wire transfer from our bank. Everything went well in the beginning, I was signing the papers, then as I was signing, they presented a “Conditional Delivery Agreement.” In this so called agreement, it states that I would be taking the car prior to approval and the transaction is conditional upon final approval by a lender and funding to that dealership. Also, it says that upo... read more
We purchased a vehicle from Friendship Ford a week ago. I had agreed on a price to finance. Once the vehicle was financed I was made aware extra cost of ****** was added to the paperwork before they submitted it to the bank and we did not agree on the charges or that amount being financed. We are seeking resolution to this issue . We were lied to and manipulated by this dealership. This business needs to be held accountable for their actions and make this right by tearing up the paperwork and reimbursing the bank the check t... read more
Salesman was great, business policies, not so much. Be prepared to spend extra here if you do not finance your vehicle through them. We paid cash for a car, and because they lose their "incentives", from the bank they use, they pass that $1000.00 on to the purchaser. I am in contact with the CFPB to find out if this is legal. It seems to me the "list price" is the "list price". Keep in mind, this car was not advertised with any rebates, and this was sprung on us by the salesman after we had agreed to purchase the car. You do... read more
Frequently asked questions about Friendship Cars
How is Friendship Cars rated?
Friendship Cars has a 1.8 star rating with 6 reviews.
When is Friendship Cars open?
Friendship Cars is closed now. It will open at 9:00 a.m.
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