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French Way Cleaners - Des Moines, IA
- Dry Cleaning
- Des Moines, IA
About this business
Location details
413 Euclid Ave, Des Moines, IA, 50313, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HORRIBLE customer service experience. Messed up my order, lost my shirts for 3 weeks. Was told several times they would contact me and I had to repeatedly go back to check. Even after my order was found it was still not done correctly and they still insisted I had to pay full price!
HORRIBLE customer service experience. Messed up my order, lost my shirts for 3 weeks. Was told several times they would contact me and I had to repeatedly go back to check. Even after my order was found it was still not done correctly and they still insisted I had to pay full price!
Very poor customer service when an item is lost. Not only was no effort put forth to find the item, but I received an "I don't care" attitude. The counter woman told me she had other things to do when I asked if she had given the manager the locating number. I was told by the plant manager and the counter woman they would call me back, but after a week, I received no calls. I was told they had 19 other stores to take care of. Very disappointed in their customer service.
Frequently asked questions about French Way Cleaners
How is French Way Cleaners rated?
French Way Cleaners has a 2.6 star rating with 13 reviews.
When is French Way Cleaners open?
French Way Cleaners is closed now. It will open on Monday at 9:00 a.m.
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