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Freightliner NW has been helping customers satisfy their transportation needs since 1986. As a full-service dealer, Freightliner NW can sell, finance, insure and service commercial trucks for medium and heavy duty applications. Our goal is to exceed customer expectations and create a long-term relationship with our clientele. Exclusive Freightliner Dealership Full-service body shop Premier used truck dealer Competitive financing & full coverage commercial trucking insurance At Freightliner NW, we offer new Freightliner truck... read more
13232 Case Rd SW, Tumwater, WA, 98512, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 11:30 p.m. | |
Tue | 7:00 a.m. to 11:30 p.m. | |
Wed | 7:00 a.m. to 11:30 p.m. | |
Thu | 7:00 a.m. to 11:30 p.m. | |
Fri | 7:00 a.m. to 11:30 p.m. | |
Sat | 7:00 a.m. to 5:30 p.m. | |
Sun | Closed |
UPDATE: Will, the new service manager, reached out to me personally and is determined to make it right. I appreciate the effort and I will be returning for future services. G. Strand Strand Tenders LLC.
If I could leave the service department zero stars, I would. I brought my truck into Freightliner Northwest Olympia for a few repairs, including a DOT inspection and a new air compressor. They originally quoted me $2,100 for parts and labor. The next day, they called to inform me that some AC hoses were brittle and recommended replacement, bringing the updated quote to $2,500, which I approved. Fast forward to when I came to pick up my truck, I was blindsided by a $4,200 bill. Without my approval, they replaced the entire AC... read more
We had parts put on will call. So all we had to do was go in and pick them up. The parking lot is huge and could use a little grating done. Friendly staff in person and on the phone. Just give them your bin number and they pull up the part , even turn the screen around so you can see it it looks like the right part.
Very helpful and people always nice
Called last night for a leaking wheel seal. Also found 2 small coolant leaks. Very impressed with the service and Todd was easy to work with. I would recommend this shop for sure.
Freightliner Northwest has a 4 star rating with 247 reviews.
Freightliner Northwest is closed now. It will open at 7:00 a.m.
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