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FreeUp
- Self Storage
- Golden, CO
About this business
Location details
Golden, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
BEEN LOCKED OUT FOR DAYS NO ACCESS. NOT ACCEPTABLE. PHONE OUT OF SERVICE. I"VE EMAILED SEVERAL TIMES WITH NO RESPONSE. BAD BUSINESS. I'd stay clear of them.
Would give zero stars if I could. Raised rates from $131 to more than $170 in less than a year. Was only notified about one rate increase, but had three in total that I can identify, two of which administered prior to the notice of rate increase. Still waiting to hear how they account for these price discrepancies. Horrendous, unsupportive customer service. So much dirt came through the bottom of my unit - much more than a casual dusting - took me hours to clean (my items had been stored approx. 9 months so this much dirt sh... read more
Britelock is poorly managed, of which there is no staff on site. Every time they do some internal system change, they don't notify the customer, and they lose all your info in the process. For example, they recently switched payments over to Uhaul and messed up the autopay system, finding out today that my bill was late because BRITELOCK turned off my autopay. If I can find some time this summer, I will move my stuff over to a more professional storage facility. This place is a joke.
Since they failed to get me to buy into their bogus insurance scam, they just raised my rent. Pretty sneaky.
Great place if you're out of options. There is no on-site staff, and since the new management took over, they increase prices what seems like monthly. Be sure to bring your ice skates, this place has some great ice, always - The layout makes it a bit sketchy with a trailer, and the ice build up. *Me problem* - For those that are forgetful, and on a budget - their collection practices are extremely aggressive. I've been locked out for being 3 days late and it took several days for them to remove the lock. A small shortage—lik... read more
Frequently asked questions about FreeUp
How is FreeUp rated?
FreeUp has a 3.5 star rating with 61 reviews.
When is FreeUp open?
FreeUp is closed now. It will open at 9:00 a.m.
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