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Freedom Powersports McDonough

4.3

About this business

Specialties Freedom Powersports McDonough is Atlanta's newest powersports dealer. We offer a full line of Motorcycles, ATVs, and UTVs, from the best names in the industry, Honda, Yamaha, Kawasaki, BMW, Polaris, Suzuki, and Victory. Our Parts and Service departments will keep you running and on the road for years to come. History Established in 2005. Located in McDonough, Georgia, Freedom Powersports McDonough is Atlanta's newest powersports dealer! We offer a full line of Polaris Slingshot, Honda, Kawasaki, Polaris, Star Mot... read more

Location details

755 Industrial Blvd, Stockbridge, GA, 30253, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.32,296 reviews
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Todd P.'s profile image
Todd P. 
2 years ago

What I think. It's messed up that I go to freedom power sports got a lone to get a rzr **** side by side bring it home an from the first day I had it. It hasn't ran right yes it's used I understand that but when they get it back from someone they supposed to go over it that's why I got the *** package deal for it to be fixed an not charge me anything. This makes the second time it's been in the shop since I've had it an I've only had it not even a year yet. It's been in the shop longer than I've had it at home. They still ex... read more

Terrance L's profile image
Terrance L 
2 years ago

I went in to get them to install a chain on my *** rc390 and four rides later the chain snapped. I took it back to them thing no big deal just replace it with a better chain. They need a chain guard because the broken chain damaged that and it took them over 2 weeks to get the part in. After picking up the bike and taking it home I discovered that it was leaking oil. Because I did not trust their service department, I took it to a *** dealer and have them diagnosis the problem. What they found was a crack in the crank case a... read more

Donathan D's profile image
Donathan D 
2 years ago

Would definitely give less than a 1 if i could. They had a bike listed at **** on their website for the huntsville location, i got approved and went in to buy the bike and when they brought me the paperwork to sign they wanted ***** down and 250 a month for 36 obviously not bad at math realized the numbers didn add up, looked at the breakdown and realized the false advertising scammers are trying to take me for a cleaning with charging over ****** for the bike when i brought it up the genaral manager said you really didn exp... read more

Shanna J's profile image
Shanna J 
3 years ago

I paid $500 down in a $10,000 used motorcycle in Ft Worth. I postponed picking it up in person 2 weeks due to a personal matter. Drive down to pick it up to find that not only was there no one to help me in sales. They actually tried not to make eye contact. When asked person finally arrived he showed me outside to a bike leaking oil in a puddle with rusted bolts that was nit even detailed. No service had been done. I have never been so insulted or disappointed with a dealership before. 

Business response:

Good afternoon ****************, I'm sorry to hear about your experience at our Fort Worth location. This is not the experience we want our customers to have and I have passed your review on to our General Manager and Regional Manager. Could you email me the best way to get in contact with you? 

James F's profile image
James F 
3 years ago

Be very careful when dealing with these people. They are the shadiest in the business. 

Business response:

Good morning *****, I believe we have spoke about your issue already and our Regional Manager and COO, ***************************, has tried to get in touch with you about it. We would like to get some more details so we can make necessary changes. Please feel free to email ****** or I and we can work toward a resolution. 

Kaitlin B.'s profile image
Kaitlin B. 
3 years ago

Purchased a dirt bike for a 12 year old boys birthday. PAID CASH. got it home and it was too small for him, we were advised that we could return the bike and get another one by our sales **** ******* Upon returning the bike to upgrade. We were told that there are absolutely NO returns. We purchased this bike at 6PM the previous night! They said the best they could do is trade this smaller bike in for the larger one for $700 more dollars!? we paid **** for the smaller bike. They said that it is considered "used" now and they ... read more

Business response:

Good morning, we reached out to the dealership and was told you were able to return the bike. We're glad we were able to get the situation resolved. Please feel free to reach out if you have any other questions or concerns. 

Marte's profile image
Marte 
3 years ago

On 05/24/2021 Me and My wife purchased a Polaris Slingshot. We were not aware of any Promissory Notes. This mean contract in there language. The problem started when I opened the paper and it had $30,548.01. As I look over the paperwork I see all the violations under the Truth in Lending Act, Fair Credit Reporting Act and Consumer Credit Protection Act. 15 U.S.C ****e false or misleading representation this is what they all do to us. I open another paper and its another Promissory Note for $33,048.01 which I call and ask if ... read more

Jaclyn K's profile image
Jaclyn K 
3 years ago

On Saturday, the most recent day freedom power sports of Dallas was open, I purchased a KAYO 125 dirt bike. Where I messed up was not knowing the **** of the bike, even though I asked the salesman multiple times and was not given the actual msrp of the bike. I then asked if I could at least know there if was any additional fees or add ons to the msrp and I was not given an answer; nor was I told what the **** was of the dirt bike when I asked, I should have looked it up for myself. After doing my research after the fact of p... read more

Business response:

Good afternoon, I apologize you didn't have the experience you were hoping for. Could you email me the dealership you were working with so we can take steps to correct the issue? 

Juarez J's profile image
Juarez J 
3 years ago

They wrecked my vehicle and did not let me know! After dropping off my vehicle for minor covered service their shop was broken into and my vehicle was used to break the gate down.I had to call in 2 weeks later trying to pick up my vehicle to find out it had been in a crash and they had left my keys in the car.They wanted me to file an insurance claim with my company. They then refused to fix it. Now they are saying they will fix the $13,000 their negligence created.They returned my car with visible problems and they are now ... read more

Business response:

Good afternoon ******************,I apologize about your experience with our McDonough location. This is certainly not the experience we want our customer's to have. You and I have been in contact about the issue, as well as the General Manager and Regional Manager, and I hope we are able to come to a resolve to the situation. 

Frequently asked questions about Freedom Powersports McDonough

How is Freedom Powersports McDonough rated?

Freedom Powersports McDonough has a 4.3 star rating with 2,296 reviews. 

When is Freedom Powersports McDonough open?

Freedom Powersports McDonough is closed now. It will open at 9:00 a.m. 

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