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Freedom Mortgage

3.0

About this business

Specialties Lender NMLS ID: 2767 Branch NMLS ID:1432594 www.nmlsconsumeraccess.org 

Location details

4323 Cox Rd, Office 309, Glen Allen, VA, 23060, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.020 reviews
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Wanda Mickens's profile image
Wanda Mickens 
on Google
4 years ago
Courtney Brooks's profile image
Courtney Brooks 
on Google
4 years ago

Today Monday June 8th was my second attempt to close after Freedom Mortgage reached out to me about lowering my interest rate. Sure they did lower it but when it came time to close no call no show! I took off work to wait for the notary to show up for closing. Now fast forward to yet a second time waiting on a notary to show for closing and 30 mins before scheduled appt he calls to say he doesn’t have my closing documents. He is mad and tells me to call and give it to them between the eyes! I wait on hold with freedom mortga... read more

Alex Paulsel's profile image
Alex Paulsel 
on Google
4 years ago

One star is VERY generous. I recommend hiring an outside consulting company to completely revamp your customer service follow-up process. It is truly worst in class of any company my fiance and I have ever worked with. 

Charles Cunningham's profile image
Charles Cunningham 
on Google
4 years ago
Alex Koury's profile image
Alex Koury 
on Google
5 years ago

One star is VERY generous. I recommend hiring an outside consulting company to completely revamp your customer service follow-up process. It is truly worst in class of any company my fiance and I have ever worked with. 

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Frequently asked questions about Freedom Mortgage

How is Freedom Mortgage rated?

Freedom Mortgage has a 3 star rating with 20 reviews. 

When is Freedom Mortgage open?

Freedom Mortgage is open now. It will close at 5:00 p.m.  

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