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Freedom Mortgage
- Mortgage Lenders
- Glen Allen, VA
About this business
Specialties Lender NMLS ID: 2767 Branch NMLS ID:1432594 www.nmlsconsumeraccess.org
Location details
4323 Cox Rd, Office 309, Glen Allen, VA, 23060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Today Monday June 8th was my second attempt to close after Freedom Mortgage reached out to me about lowering my interest rate. Sure they did lower it but when it came time to close no call no show! I took off work to wait for the notary to show up for closing. Now fast forward to yet a second time waiting on a notary to show for closing and 30 mins before scheduled appt he calls to say he doesn’t have my closing documents. He is mad and tells me to call and give it to them between the eyes! I wait on hold with freedom mortga... read more
One star is VERY generous. I recommend hiring an outside consulting company to completely revamp your customer service follow-up process. It is truly worst in class of any company my fiance and I have ever worked with.
One star is VERY generous. I recommend hiring an outside consulting company to completely revamp your customer service follow-up process. It is truly worst in class of any company my fiance and I have ever worked with.
Frequently asked questions about Freedom Mortgage
How is Freedom Mortgage rated?
Freedom Mortgage has a 3 star rating with 20 reviews.
When is Freedom Mortgage open?
Freedom Mortgage is closed now. It will open at 8:00 a.m.
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