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Freedom - Fountain Gate
- Retail
- Narre Warren, VIC
About this business
Location details
Westfield Fountain Gate, Shop HM/6-7 Overland Dr, Narre Warren, VIC, 3805, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
The women, who looks like a manager, need to be more friendly. I wanted to see a rolled up rug, take better look, answer was, its too big to open up. Just lazy. How do they exspect me to make purchase without looking at the rug. I just purchased 2 rugs last week, disappointing.
The manager refused to let my young child, who had just come from school, use the staff toilet even though it was an emergency. My wife was in the middle of shopping when she asked, but the manager told her to walk to the nearby McDonald’s instead. What makes this even more disappointing is that we ended up spending nearly $2,000 in the store. This experience showed a lack of customer care and compassion. Because of this, we will not be visiting this store again. I do want to mention that the lady who assisted us was amazing... read more
We visited Freedom Furniture at Fountain Gate yesterday to purchase dining chairs, and Victoria provided exceptional customer service. She was friendly, knowledgeable, and took the time to explain all the options available to us. She answered our questions patiently and made the whole shopping experience easy and enjoyable. Thank you, Victoria, for your excellent assistance. We really appreciated your help and would highly recommend seeking her out if you're shopping at Freedom Fountain Gate.
Store manager has no people skills. Baught a couch for my new home. Brought in plans to the store and spoke to Jackie (who is lovely btw) and we picked out the Appartment couch. Couch got delivered today is too big for my space. Called the store to see if i can swap over the couch for a smaller one and purchase some other items instead for the difference. Instead i got told sorry no change of minds. This is so wrong!!! Ill be taking it further and raising this because people should not be stuck with something if it genually ... read more
Frequently asked questions about Freedom - Fountain Gate
How is Freedom - Fountain Gate rated?
Freedom - Fountain Gate has a 3.5 star rating with 160 reviews.
When is Freedom - Fountain Gate open?
Freedom - Fountain Gate is open now. It will close at 5:00 p.m.
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