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Freddy's Frozen Custard & Steakburgers
- Desserts
- Lawton, OK
About this business
Location details
7201 NW Cache Rd, Lawton, OK, 73505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Who in their right mind thinks it is okay to go from sweeping the floor to handling someone’s food!?!? For everyone that has worked in the food industry, it gets drilled into your head that you have to wash your hands for pretty much everything you do. This is especially important when it comes to interacting with food. I’m even more appalled that when I asked for a manager and demanded a refund that the manager didn’t even take the matter seriously. Not once did she turn to the worker and tell him to go wash his hands. This... read more
Business response:
LaQunita, we thank you for your recent visit to Freddy's, and appreciate your feedback! We are very sorry your Freddy's experience was disappointing, and have forwarded your comments to the local management team for their immediate attention. Please send us your contact information securely at FreddysUSA.com/connect so we put you in touch with the local Franchise Group. They will absolutely want to hear more about your experience and make it right with you!
GREAT food, a clean environment, the staff is very friendly, helpful and professional, and all of that is provided at a pretty reasonable price. It is difficult to find a better experience at a "fast food" place. Anywhere.
Business response:
Thanks so much for the awesome review, Bryan! You really made our day! ;)
I just wanted to give a big shoutout to the multiple employees who helped this poor mama out when my son got stuck in the car and we couldn't unlock it � Thank you for the spatula that eventually popped open the sunroof, thank you for helping direct the police there, thank you for the custard, waters, wet rags and chocolate milk to help calm/cool us all down. Thank you for constantly checking on us afterwards. It was a scary situation for me and you guys helped so much and I cannot thank you all enough! I already love Freddy... read more
Business response:
Brianna, we are so happy to hear that a scary situation for you and your family turned out well in the end and that the team members at our Lawton location were able to lend a hand! <3 We look forward to welcoming you back again real soon, under far less stressful circumstances! ;)
Love the food and friendly environment. There is a gentleman that works there named Freddy. Lol He is the nicest man you'll ever meet. We go there often and one reason is because of him and the way he treats every customer that walks through that place!!!!
We love coming to eat here. Great service and great people
Business response:
Kyle, we <3 serving you the Freddy's Way! Thanks for the awesome review!
Great service and amazing staff. I called to give them a heads up I was bringing 25 volleyball girls to eat. When we got there they had a table set up for us. The young lady helping us was super sweet and came out multiple times to check on us. And the food was delicious too! Thanks for the awesome experience!
Frequently asked questions about Freddy's Frozen Custard & Steakburgers
How is Freddy's Frozen Custard & Steakburgers rated?
Freddy's Frozen Custard & Steakburgers has a 4.3 star rating with 1,501 reviews.
When is Freddy's Frozen Custard & Steakburgers open?
Freddy's Frozen Custard & Steakburgers is closed now. It will open on Monday at 9:00 a.m.
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