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Freddy's Frozen Custard & Steakburgers
- Restaurants
- Katy, TX
About this business
Location details
24433 Interstate 10 Frontage Rd Suite 100, Suite 100, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
Great place to eat Very clean place and nice employee's every time I have been there. Food has always been very good
Waited in the drive thru for 8 minutes. (Just at the menu. Didn't include the 5 minutes at the window!) All for 2 drinks. Won't be back unless this improves.
Business response:
Jen, we appreciate your visit and sincerely apologize for your extended wait time. We uphold Freddy's promise that your order will not be prepared until your order is received, and served hot and fresh. That being said, we absolutely value your time and strive to deliver fast, friendly service. Please take a moment to send us the details of your visit at www.FreddysUSA.com/connect so we can reach out and make it right with you!
Business response:
Susie, we appreciate your recent visit to Freddy's, and value your feedback! We are very sorry your Freddy's experience was disappointing, and have forwarded your comments to the local Franchise Group for their immediate attention. Please send us your contact information at FreddysUSA.com/connect so we can reach out and make this right with you!
Amazingly good burgers with a gluten-free option on wrapping it it lettuce. Fries a skinny, crispy, yummy. The very best thing, though, is the ultra thick, ultra delicious shakes - a meal in themselves. Made like the old days. Brings back wonderful memories. We think this place rocks!
Business response:
Aw, we think YOU rock, Lee! Thanks so much for visiting, and we look forward to welcoming you back the Freddy's Way soon! ;)
Only did drive thru but excellent customer service!
Business response:
Because you deserve the best, Robert! :) Thanks for the five-star review!!
Awesome food and great customer service my granddaughter was so excited to eat here she was jumping up and down
Business response:
Marcia, that's awesome! Thanks so much for sharing this with us...you made our day! We hope to serve you and your granddaughter the Freddy's way again soon! :)
Frequently asked questions about Freddy's Frozen Custard & Steakburgers
How is Freddy's Frozen Custard & Steakburgers rated?
Freddy's Frozen Custard & Steakburgers has a 4.4 star rating with 1,746 reviews.
When is Freddy's Frozen Custard & Steakburgers open?
Freddy's Frozen Custard & Steakburgers is open now. It will close at 11:00 p.m.
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