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Freddy's Frozen Custard & Steakburgers
- Restaurants
- High Point, NC
About this business
Location details
4106 Brian Jordan Pl, High Point, NC, 27265, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 10:00 p.m. | |
| Sat | 10:30 a.m. to 10:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
Very poor customer service. We were never served at all nor did anyone even say a word to myself or my wife.
Business response:
Bryan Smith, Thank you. We are so sorry to hear about your High Point experience. That is unacceptable, and our Regional Manager is requesting an opportunity to discuss this with you and try to earn a second chance from you. If you are willing, please email me your contact information at valc@freddysusa.com.
Noone greeted us when we walked in...stood there for almost 5 mins while the lady at the counter had her back turned to us while playing on her phone. We walked out...dont plan on ever trying this place again!
Business response:
Theresa, we are so sorry to hear this. That is absolutely not the way we train our team members to treat guests. Would you be willing to email me your contact information so I can put you in touch with our Regional Manager in High Point? My email is valc@freddysusa.com.
My new favorite place! Put one in Archdale!!!!!!!!!
Business response:
And you're our new favorite reviewer, Gary!! Thanks for the awesome review!
Love this place if only they had one in Archdale!!
Business response:
Thanks for the great review, Travis! Nothing planned for Archdale right now, but never say never!!
foods good, but for the price you would think you'd get more!! Almost $6 for a grilled chicken sandwhich (ALONE) and then almost $3 for burnt onion rings which was about 5 pieces and then the bowl chili was the only thing that was good for the $3...
This was our first time eating here. We had to repeat the order twice, two of the employees were playing with their hair at drive thru window,etc. Then,sat in drive thru at least 10 minutes waiting for our food. Since our dessert was given to us first, it was literally starting to melt. Needless to say,we weren't impressed by the food or service we received.
This place is awesome I love the ice cream. Best deserts, fries, and burgers too.
Frequently asked questions about Freddy's Frozen Custard & Steakburgers
How is Freddy's Frozen Custard & Steakburgers rated?
Freddy's Frozen Custard & Steakburgers has a 4.4 star rating with 2,348 reviews.
When is Freddy's Frozen Custard & Steakburgers open?
Freddy's Frozen Custard & Steakburgers is open now. It will close at 10:00 p.m.
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