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Freddy's Frozen Custard & Steakburgers
- Restaurants
- Monument, CO
About this business
Location details
15778 Jackson Creek Pkwy, Monument, CO, 80132, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
Freddy's Frozen Custard simply ROCKS...5 Stars!
Don't waste your money! Spent almost $30 for 3 burgers and the meat was so thin it was crunchy, and that was a Double patty melt, supposed to have 2 patties but when i asked about it being so thin you could see through it and clearly only ONE patty they told me that's how they do it........So they are intentionally ripping people off calling their burgers doubles when clearly they're not!!! I should've just went to McDonald's could've at least gotten full for $30 bucks!!!
Business response:
Rachel, we thank you for your recent visit to Freddy's, and appreciate your feedback! We are very sorry your Freddy's experience was disappointing, and have forwarded your comments to the local Franchise Group for their immediate attention. Please send…See More
RecommendedAwesome burgers, fries, and frozen custard! 😀
Business response:
Stacy, we're thrilled to hear that you enjoyed your visit to Freddy's! We can't wait to serve you the Freddy's Way again!
Best burgers and fries in Monument. But the BEST feature is the frozen custard. Absolutely delicious.
Business response:
Ken, we <3 serving you the Freddy's Way and look forward to welcoming you back again soon!
Food was exactly great service very friendly good for steak burgess
Frozen custard is really yummy but it melts FAST! The burgers are just okay. The fries are so thin they they get cold and crunchy right away. This means you have to race between eating your fries quickly or your frozen custard quickly and are left with a mediocre burger at the end of the meal.
Painfully slow, every single time! Finally had enough, never again.
Business response:
Justin, we appreciate your visit and sincerely apologize for your extended wait time. We uphold Freddy's promise that your order will not be prepared until your order is received and served fresh. That being said, we absolutely value your time and strive to deliver fast, friendly service. Please take a moment to send us the details of your visit at www.FreddysUSA.com/connect so we can reach out and make it right with you!
Normally, we love Freddy's..but in the last few months there is a problem every single time. Today, picked up a burger...starving drive 30 minutes home...to discover my California burger has no veggies and no TOP BUN. This is not the first time this type of thing has happened..and i am not driving 30 minutes back. I think management needs to work with their staff on attention to detail. It was not even busy...there is no good excuse for this to keep happening.
Business response:
Jennifer, thank you for taking the time to leave a review. We are very sorry that your steakburger was not prepared correctly, and we'd like to make sure your concerns are heard. Please send us a message through our website at freddysusa.com/contactus.
My burger's "pattie" was a thin slice of fried salt and grease. It was completely inedible.
Business response:
Rick, we are sorry that you did not enjoy your steakburger. Your feedback is important to us, and we'd like to get you in touch with the district manager as soon as possible. Please send us a direct message at freddysusa.com/contactus.
Frequently asked questions about Freddy's Frozen Custard & Steakburgers
How is Freddy's Frozen Custard & Steakburgers rated?
Freddy's Frozen Custard & Steakburgers has a 4 star rating with 1,255 reviews.
When is Freddy's Frozen Custard & Steakburgers open?
Freddy's Frozen Custard & Steakburgers is closed now. It will open at 10:30 a.m.
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