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Freddy's Frozen Custard & Steakburgers
- Restaurants
- Overland Park, KS
About this business
Chain, Two Other Locations Are Listed
Location details
7301 W 135th St, Overland Park, KS, 66223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Nice friendly staff hired me right on the spot, delicious veggie burgers and fries. I think this will be a very good environment for me.
I love Freddy's we stop everything's we are in Kc, Pittsburg, Joplin. Basically anywhere there's a Freddy's we stop, yesterday we stopped on our way home. It wasn't really busy 3 cars in drive thru ahead of us yet we sat in drive thru for 13 minutes !! Very disappointed our fries were dry low over cooked and my onion rings were very hard
Business response:
Tena, we appreciate your recent visit to Freddy's, and value your feedback! We sincerely apologize if the quality of food you received was not up to Freddy's standards, and have shared your comments with the management team. Please send us your contact information securely via our website at FreddysUSA.com/connect so we can put you in touch with the Regional Manager. He will absolutely want to hear more about your experience and make it right with you!
I have a simple order. Twice its been wrong. Even when we repeat it back to them multiple times, then ask that they got it correct. Its.still.wrong. Frustrating.
Business response:
Sarah, we thank you for your recent visit to Freddy's, and appreciate your feedback! We are very sorry your Freddy's experience was disappointing, and would like an opportunity to make it right with you! Please send us your contact information securely via our website at FreddysUSA.com/connect so we can put you in touch with the Regional Manager. He will absolutely want to hear more about your experience and make it right with you!
Great quick service and excellent food. Patty Melt one of my favs.
Was in drive through for 35 mins and there were 5 people at the counter ... Ridiculously slow
Business response:
Sally, we appreciate your visit and sincerely apologize for your extended wait time. We uphold Freddy's promise that your order will not be prepared until your order is received, and served hot and fresh. That being said, we absolutely value your time and strive to deliver fast, friendly service. Please take a moment to send us the details of your visit at www.FreddysUSA.com/connect so we can reach out and make it right with you!
I've worked in the restaurant industry for years & have never seen such a disgusting place!! Dirtiest Fast Food joint I've ever been too!! It was so bad, I couldn't look past the filth & eat my food & showered as soon as we got home! Will NEVER go back here again!!
Business response:
Allison, what you've described is certainly NOT acceptable by Freddy's standards. Please send us your contact information at FreddysUSA.com/connect so we can reach out and make this right with you!
Frequently asked questions about Freddy's Frozen Custard & Steakburgers
How is Freddy's Frozen Custard & Steakburgers rated?
Freddy's Frozen Custard & Steakburgers has a 4.4 star rating with 1,558 reviews.
When is Freddy's Frozen Custard & Steakburgers open?
Freddy's Frozen Custard & Steakburgers is closed now. It will open at 9:00 a.m.
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