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Freddy's Frozen Custard
- Restaurants
- New Braunfels, TX
About this business
Location details
841 TX-337 Loop, New Braunfels, TX, 78130, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
RecommendedMy grandson loves Freddy’s great customer service, and great food .
Terrible customer service. Emily shouldn’t be working the front.
Business response:
Nusha, we thank you for your recent visit to Freddy's and appreciate your feedback! We are very sorry if your Freddy's experience was disappointing in any way and would like an opportunity to hear more about your visit! Please send us your contact information securely via our website at FreddysUSA.com/connect so we can put you in touch with the local Franchise Group.
As usual everything was yummm. The new fried cheese curds are excellent.
can't call your hotdogs "Chicago dogs" without poppy seeds or the green relish. I was disappointed
They forgot part of my order I was home before I realized this.I called spoke to manager she asked for order number.It was verified she the manager says we can make it right after I explained I was home or we can give you credit.I said I want my order right.She never offered anything for the inconvenience of having to drive all the way back.My son is a manager at chicken express they always offer something to custumers when they make errors.
Business response:
Joe, we thank you for your recent visit to Freddy's, and appreciate your feedback! We are very sorry your Freddy's experience was disappointing, and have forwarded your comments to the local management team for their immediate attention. Please send us…See More
Was awesome food and excellent service employees smiled and joked around made the environment kick ass to be in thanks guys
I love the burgers and fries, there #1 combo. Great smiling faces too. Plan to eat here once more before I head back home!
Business response:
Belinda, we <3 serving you the Freddy's Way!
I came in to Freddy's today, walked up to the counter and no one was there it was a good 5 minutes before anyone even address that I was there even though I walked around the restaurant trying to find someone
Frequently asked questions about Freddy's Frozen Custard
How is Freddy's Frozen Custard rated?
Freddy's Frozen Custard has a 4.2 star rating with 1,828 reviews.
When is Freddy's Frozen Custard open?
Freddy's Frozen Custard is open now. It will close at 10:00 p.m.
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