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Freddy's Frozen Custard

4.4

About this business

Location details

1314 S Broadway St, Pittsburg, KS, 66762, United States

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WeekdayScheduleStatus
Mon10:30 a.m. to 10:00 p.m.
Tue10:30 a.m. to 10:00 p.m.
Wed10:30 a.m. to 10:00 p.m.
Thu10:30 a.m. to 10:00 p.m.
Fri10:30 a.m. to 11:00 p.m.
Sat10:30 a.m. to 11:00 p.m.
Sun10:30 a.m. to 10:00 p.m.
4.41,196 reviews
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Dan Cook's profile image
Dan Cook 
7 years ago

It was sad to see the state of this location was in during a recent visit. The heat apparently was not working as they had 2 portable heaters running in the dining room - temp in the dining room was probably around 50 degrees on a cold night. Most of their exterior lighting is out -- Awning lights - lights on their building and lot lights out. The parking lot was so dark it looked like they were closed. The neon "FREDDYS" sign was not working either. Blue paint was chipping through the front doors. Food gets cold really fast... read more

Business response:

Dan, we appreciate your recent visit to Freddy's and value your feedback. We are very sorry your Freddy's experience was disappointing and would appreciate an opportunity to reach out and make it right with you. Please take a moment to send us the details of your visit at www.FreddysUSA.com/connect. 

Kenny Knight's profile image
Kenny Knight 
7 years ago
John Casto's profile image
John Casto 
7 years ago

This was by far the best fast food experience I have received. The staff greated me as I entered. After I ordered the food came fast and fresh. The cashier even brought it to me and took my tray. After as I was leaving she told me to have a great day. You hardly ever get this treatment with fast food. Kudos to the Pittsburg,ks Freddys! 

Business response:

John, thanks for the great review! We <3 serving you the Freddy's Way! 

Maggie Batalia's profile image
Maggie Batalia 
7 years ago

Normally the food is yummy! Tonight our fries were so old, they were hard to even chew. We didn’t know this until we got home to eat our meals. We’ll be back, but hopefully, everything will be fresh! � 

Business response:

We appreciate your recent visit to Freddy's, and value your feedback! We sincerely apologize if the quality of food you received was not up to Freddy's standards, and have shared your comments with the management team. Our local Franchise Group would love to talk to you about your experience. Please send us your contact information securely via our website at FreddysUSA.com/connect so we can make this right with you! 

Jim Hewitt's profile image
Jim Hewitt 
7 years ago

Real nice burger and sweet tea, overall experience was great 

Business response:

Jim, we thank you for your recent visit to Freddy's, and appreciate your feedback! We are thrilled to hear you enjoyed your visit and look forward to serving you the Freddy's Way again soon! :) 

Larry Douglas's profile image
Larry Douglas 
7 years ago

Not a bad burger! And the concrete is the bomb! Fries aren't bad either. 

George Paterni's profile image
George Paterni 
7 years ago
Linda Sizemore Behymer's profile image
Linda Sizemore Behymer 
7 years ago

Great service and really good food! Reminded me a lot of steak and shake 

Business response:

Can't wait to have you back in again, Linda! ;) 

Megan Matthews's profile image
Megan Matthews 
7 years ago

Service was awesome! Food was awesome! Staff was awesome! managers were awesome! we will visit again!! 

Business response:

Megan, we <3 serving you the Freddy's Way! Thanks for the awesome review! 

Frequently asked questions about Freddy's Frozen Custard

How is Freddy's Frozen Custard rated?

Freddy's Frozen Custard has a 4.4 star rating with 1,196 reviews. 

When is Freddy's Frozen Custard open?

Freddy's Frozen Custard is closed now. It will open at 10:30 a.m. 

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