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Freddy's Frozen Custard
- Restaurants
- Derby, KS
About this business
Location details
2100 N Rock Rd #1000, Ste 1000, Derby, KS, 67037, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:00 p.m. | |
| Sat | 10:30 a.m. to 11:00 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
Love the burgers and cheese fries!! Always great service too!
Business response:
TJ, thanks so much for the <3! Come back and visit us again soon so we can serve you the Freddy's Way!
Great place for burgers, fries and custard. The team provided good customer service.
I had the new A-1 steak burger and it was amazing. Fast friendly service as well. Very clean. The crew at this location deserves recognition.
Not sure what's happening to this Freddys, the drive thru service is getting progressively slower. Today I waited for 17 minutes to order and get my food in the drive-thru.
Business response:
Ashley, we appreciate your visit and sincerely apologize for your extended wait time. We uphold Freddy's promise that your order will not be prepared until your order is received, and served hot and fresh. That being said, we absolutely value your time and strive to deliver fast, friendly service. Please take a moment to send us the details of your visit at www.FreddysUSA.com/connect so we can reach out and make it right with you!
I was very impressed that when I went to Freddy's yesterday one worker was concerned about a spider bite that is making it hard for me to walk she even got my food for me so I didn't have to get up. Don't get me wrong I have gotten the wrong order before at this store which does happen anywhere but they have alway had great customer service and done the best to help me.
Business response:
Christi, thanks so much for sharing your Freddy's experience! We are so sorry to hear about your spider bite, and hope you are feeling much better soon!! We look forward to serving you the Freddy's way again in the near future! :)
I was there with my sister and granddaughter last week. The store was super busy. I was very impressed with how the employees kept the tables cleaned and the trash emptied. They worked very hard to make sure everyone had a clean table. And of course the food was great too!!
Always good food & service. Consumed the chocolate frozen custard. It was awesome. Freddy's is always a good "go to"!
Business response:
Roberta, we're thrilled to be a good "go to!" Thank you for this awesome review, and we hope to serve you again soon!!
Frequently asked questions about Freddy's Frozen Custard
How is Freddy's Frozen Custard rated?
Freddy's Frozen Custard has a 4.5 star rating with 1,465 reviews.
When is Freddy's Frozen Custard open?
Freddy's Frozen Custard is closed now. It will open at 10:30 a.m.
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