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2030 E Oltorf St Ste 106, Austin, TX 78741, Austin, TX, 78741, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | 9:00 a.m. to 2:00 p.m. | |
Sun | Closed |
De lo peor tengo una póliza con ellos y solo por cumplir con la ley pero son de lo peor recientemente mi cambie mi dirección y actualize todos mis datos y en ese momento me indicaron un monto a pagar pero el día de mi pago me debitaron una suma mayor cuando llame a preguntar el porque de eso me dijeron que era mi monto a pagar y que era por los cambios que había hecho en mi póliza y mi renovación llame al departamento de quejas y plantee la situación y me dijeron que era porqué la economía está muy baja y después que era por... read more
Great rates and customer service!
The lady there , was stubborn & very demanding. After asking for me to bring my other car(for pictures I uploaded to the system the day before) She still wanted me to bring it , (vehicle with no tags ,nor insurance) That being said , who was gonna pay a traffic ticked if I get one? Just by listening to this Stubborn lady? I declined all & told her to call it off , told her "bad service" Minutes after , me going to another location, found out, that the lady blocked my info & put a demand on their system , for me to not finish... read more
I had a terrible experience when I tried to cancel my policy here. ( I called this location and several others.) Even after a manager verified they wouldn't draft from my account, they charged me anyway. They don't care about the customers and are consistently changing the rates and the draft dates. Go some where else!
Fred Loya Insurance has a 2.9 star rating with 27 reviews.
Fred Loya Insurance is closed now. It will open tomorrow at 9:00 a.m.
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