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Fred Loya Insurance

2.9

About this business

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Location details

2030 E Oltorf St Ste 106, Austin, TX 78741, Austin, TX, 78741, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.927 reviews
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Rosa Ramirez's profile image
Rosa Ramirez 
on Google
4 weeks ago
Ender Nieto's profile image
Ender Nieto 
on Google
a month ago

De lo peor tengo una póliza con ellos y solo por cumplir con la ley pero son de lo peor recientemente mi cambie mi dirección y actualize todos mis datos y en ese momento me indicaron un monto a pagar pero el día de mi pago me debitaron una suma mayor cuando llame a preguntar el porque de eso me dijeron que era mi monto a pagar y que era por los cambios que había hecho en mi póliza y mi renovación llame al departamento de quejas y plantee la situación y me dijeron que era porqué la economía está muy baja y después que era por... read more

Sarah Richardson's profile image
Sarah Richardson 
on Google
a month ago

Great rates and customer service! 

daniel alviter's profile image
daniel alviter 
on Google
2 months ago

The lady there , was stubborn & very demanding. After asking for me to bring my other car(for pictures I uploaded to the system the day before) She still wanted me to bring it , (vehicle with no tags ,nor insurance) That being said , who was gonna pay a traffic ticked if I get one? Just by listening to this Stubborn lady? I declined all & told her to call it off , told her "bad service" Minutes after , me going to another location, found out, that the lady blocked my info & put a demand on their system , for me to not finish... read more

Miranda Sutch's profile image
Miranda Sutch 
on Google
3 months ago

I had a terrible experience when I tried to cancel my policy here. ( I called this location and several others.) Even after a manager verified they wouldn't draft from my account, they charged me anyway. They don't care about the customers and are consistently changing the rates and the draft dates. Go some where else! 

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Frequently asked questions about Fred Loya Insurance

How is Fred Loya Insurance rated?

Fred Loya Insurance has a 2.9 star rating with 27 reviews. 

When is Fred Loya Insurance open?

Fred Loya Insurance is closed now. It will open tomorrow at 9:00 a.m. 

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