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Fred Loya Insurance
- Auto Insurance
- Cleburne, TX
About this business
Location details
713 W Henderson St, #A, Cleburne, TX, 76033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was rear-ended in July by a driver insured with Fred Loya, and it’s now mid October — I’m still waiting for reimbursement for my rental car expenses. I’ve had to pay nearly $3,000 out of pocket. Throughout this entire process, nobody at this company has followed up, returned my calls, or responded to emails about the reimbursement checks. Their customer service is absolutely unacceptable. Nohely Arvizu was my adjuster and never followed up on any communications that were left for her. If I could give 0 stars, I would. Plea... read more
DO NOT GET THIS INSURANCE, they do nothing but scam people. I was paying over $500 monthly; had an accident and they didn’t want to cover at all, they made excuse after excuse. When it comes time for the payment they call over and over.
Worst ins company to use. The person that totaled my car uses fred loya and i have not been able to get my car paid off they will not return my call.
Bad customer service.
Terrible company policies, makes it extremely hard to have insurance with. Went in to reinstated. Went through the whole processes only to find out their printer isn't working and I'm going to have to go to a different office. Proceeded to wait 30+ min at the other office just to get my paperwork signed. Id stay away if you don't have these dumb issues or issues similar.
Frequently asked questions about Fred Loya Insurance
How is Fred Loya Insurance rated?
Fred Loya Insurance has a 3.6 star rating with 81 reviews.
When is Fred Loya Insurance open?
Fred Loya Insurance is open now. It will close at 6:00 p.m.
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