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Toyota has become synonymous with reliability, and for good reason. From the dynamic Camry to the versatile RAV4, Toyota consistently delivers high-quality vehicles that balance safety and performance. At Fred Anderson Toyota of Charleston, we’re passionate about matching drivers with the right Toyota. And with a variety of new and used cars, crossovers, SUVs, and trucks for sale, you’ll have a wide selection to choose from. Our staff can then help you find the right financing options, as well as handle any of yo... read more
2100 Savannah Hwy, Charleston, SC, 29414, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 7:00 p.m. | |
Tue | 8:30 a.m. to 7:00 p.m. | |
Wed | 8:30 a.m. to 7:00 p.m. | |
Thu | 8:30 a.m. to 7:00 p.m. | |
Fri | 8:30 a.m. to 7:00 p.m. | |
Sat | 8:30 a.m. to 7:00 p.m. | |
Sun | Closed |
Steven R****** not only intently listened to my side of the misunderstanding of the service agreement, but also "resolved the issue! I'm back to servicing my FRS with my family plan back intact! Thanks Steven for going over and beyond the call of duty for [ME] as one of your long term customers! C.L.
Business response:
Thank you for the review Mrs. Livingston and it was nice meeting you.
Steven R****** not only intently listened to my side of the misunderstanding of the service agreement, but also "resolved the issue! I'm back to servicing my FRS with my family plan back intact! Thanks Steven for going over and beyond the call of duty for [ME] as one of your long term customers! C.L.
Business response:
Thank you for the review Mrs. Livingston and it was nice meeting you.
Wrong Steve the appointment was 1:15 we sat there for 2.5 hours then went to ask what was going on. Christy Rice was rude and unprofessional. As we was leaving she told us good luck on the part. News flash; got the part from Toyota on rivers for 3 hundred dollars cheaper.
Business response:
Mr. T*****, I've left several messages requesting some info as we all pay the same for parts. I apologize if Chrissy was rude but she wasn't happy with the profanity from Mrs. T***** so I apologize for that. If you could please call me at your convenience I would love to discuss and look into with you. Steven R***** XXX-XXX-XXXX
Very very disappointed with this dealership, Bought a new tacoma 6 months ago, got a E mail stating my vehicle was due for its 5K maintaince schedule, I called and asked what does it include,They stated , oil change , ck out all fluids, rotate tires , and a 40 point inspection +, And asked me did I have any other concerns, I told them Yes, I do, The transmission has a few quirks that can lead to a Very dangerous condition, So I made a 2 week in advance appointment , When I got there, ( I live 125 miles away) (three hours of ... read more
Business response:
Hi Clem, the Tacoma has synthetic oil so the oil change is every 10K. If someone had misspoken then I apologize. As far as the attacking goes and throwing papers I've watched the cameras and will be more than happy to share that footage with you. I know we've already spoken and you have a family emergency so I'll talk to you Monday but I can assure you there was no vicious attack after seeing the video. I look forward to speaking to you and I hope all goes well with your family situation.
I brought my car to be fixed after an accident. The technicians were awesome. The service manager struggled a little bit with his customer service. While I think he is extremely knowledgeable, it was clear he was new to a management role. There was a lot of miscommunication which lead to both of us getting extremely frustrated. I was very upset when I picked up my car. I felt like the situation could have been handle better. On my side and his. Melissa, the assistant to the owner, called me within less than 24 of picking up ... read more
Easy, low-pressure car buying experience. Highly Recommend This Dealership!
Fred Anderson Toyota of Charleston has a 4.7 star rating with 4,298 reviews.
Fred Anderson Toyota of Charleston is open now. It will close at 7:00 p.m.
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