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555 Woburn St, Tewksbury, MA, 01876, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:00 p.m. | |
| Tue | 7:30 a.m. to 4:00 p.m. | |
| Wed | 7:30 a.m. to 4:00 p.m. | |
| Thu | 7:30 a.m. to 4:00 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was told that the technician would show up from 9-11. 11am arrives and the tech is still not here. Finally, shows up at 11:30 am (no apology) and I ask if he can relay his findings to owner/operator over the phone. He blatantly tells me “no.” Very unprofessional and would not recommend to others. - Update: As you can see, the company left me a positive reply under this review but, their dispatch sent me an email, essentially saying how they didn't appreciate my review and its common knowledge to go through the landlord wit... read more
I had Frank’s come look at our central AC as it had been working then suddenly stopped blowing cold and I couldn’t figure out why. They came out the next business day and Chang was the technician. He was great. Professional and courteous. Diagnosed the problem and gave us a quote. The next day I was contacted by the main office and they wanted to send a senior technician (Rich) out to further check something as he had been reviewing Chang’s (junior technician) notes and before they ordered parts he wanted to verify. Rich cam... read more
Justin P did an outstanding job. He has a great attitude, answered all my questions, and delivered excellent work. For any future service from this company, I will always request Justin. Highly recommended.
Tried to charge me $1,900 for a $500 gas valve (I should have warned Howard I have access to the Internet). I said no and got another contractor - and turns out they were even wrong about the gas valve they wanted to over charge me for. RUN.
I was really satisfied with my experience with Frank's Heating & Air Conditioning. They were able to schedule us within a week or so. Junior and another fellow I didn't catch the name of came and did a clean, efficient job, accommodating all the tricky requirements of the job and even assisting with a few other things I had asked for. The intention was only to relocate a duct to allow for some other work, but the heat even ended up working better after they were done.
Frank's Heating & Air Conditioning has a 4.2 star rating with 172 reviews.
Frank's Heating & Air Conditioning is closed now. It will open on Monday at 7:30 a.m.
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