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Franklin Manor

2.8

About this business

Location details

100 Sunset Dr, Youngsville, NC, 27596, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
2.845 reviews
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L Howard's profile image
L Howard 
a week ago

Franklin Manor has been a wonderful place for my mom. From the moment we started the admissions process, it has been a wonderful experience. Kourtney is very patient, kind, and knowledgeable of the needs of the community. The staff went above and beyond to assist me with getting my mom settled in. Danielle has an amazing personality and is willing to assist me with any questions I have. Whenever I reach out to Conesha, she has been accessible and willing to meet our needs. Since my mom has been there, it's never a time that ... read more

Leslie Horton's profile image
Leslie Horton 
a month ago

My mother developed Alzheimer's about a year and a half ago. She lived with my brother for the first year and recently ended up in the hospital after a fall. While she was in the hospital, we realized mom needed more care than we could give her. I reached out to Franklin Manor to talk with them and Kourtney from the admissions team who instantly felt like an extended family member jumped right in to help. This has been an extremely emotional time for our entire family, but Kourtney, Conesha, and Debra have gone above and bey... read more

Ada WInters Bond's profile image
Ada WInters Bond 
a month ago

My mother was there for four years and neglected. She was in and out of the emergency room nine times with no explanation to her injuries. No one ever knew what happened. No one ever contacted me and talk to me about it. The few that did quit their job because of bad management. There was time she was never given her medication. The last trip to the emergency room with a severe skin oozing skin infection lead to her demise. She did not die a peaceful death! The half decent reviews that you see on here are made by some staff ... read more

Dion Jones's profile image
Dion Jones 
2 months ago

We thought it was nice until we stayed for an extended period while my mother in law was in her final days. They refused to medicate her as the doctor ordered and gave us crap every time we asked for them to follow the orders. Within days her cell phone was gone and within weeks her jewelry was taken off of her neck. They do not know who is coming and going. After making these complaints known, we were contacted by the regional manager who only served to make us feel worse about this place. Casandra, specifically, should nev... read more

Fire inspector's profile image
Fire inspector 
3 months ago

Does not take good care of the residents…. Does not clean the facility….. Employees are very rude… to you and the 

Frequently asked questions about Franklin Manor

How is Franklin Manor rated?

Franklin Manor has a 2.8 star rating with 45 reviews. 

When is Franklin Manor open?

Franklin Manor is open now. It will close tomorrow at 12:00 a.m.  

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