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Franke Kindred Canada
- Consumer Services
- Barrie, ON
About this business
Location details
200 Fairview Rd, Barrie, ON, L4N 8X8, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 8:00 a.m. to 4:30 p.m. | |
| Wed | 8:00 a.m. to 4:30 p.m. | |
| Thu | 8:00 a.m. to 4:30 p.m. | |
| Fri | 8:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Melanie Boileau in customer service was extremely unhelpful, abrupt, dismissive and pushed us off to follow up with Franke Manufacturer Oasis. I was able to speak to another customer service rep who was great but Melanie shut him down with assisting us. Told us to call the manufacturer for any troubleshooting help. I purchased the unit from Franke with Franke name on the product - Franke should assist. They do not want to deal with it and push you off to calling a 3rd party manufacturer! Here is the issue with my unit for an... read more
Disappointed with Franke Pot Filler Quality and Warranty I renovated my kitchen and powder room about five years ago and had a Franke pot filler installed as part of the upgrade. Since then, I’ve probably only used it 40–50 times. That’s mainly because it’s connected to the main water line, but I typically use my reverse osmosis (RO) water tap for boiling, which is separate. When I purchased the pot filler, the kitchen renovation store assured me that it was a top-quality fixture with a lifetime warranty, similar to my other... read more
I had previously posted a review that wrongly implicated fault with Franke. I mis-interpreted the warranty and the conditions that were implicit. I am sorry I did that but happy to report the responses I received from Melanie at the front desk and by Marc were excellent. I found my experiences to be heard and the issue resolved. I am now in the process of purchasing a Franke replacement dispenser to complete this excellent hot water service. My apologies.
Frequently asked questions about Franke Kindred Canada
How is Franke Kindred Canada rated?
Franke Kindred Canada has a 4 star rating with 16 reviews.
When is Franke Kindred Canada open?
Franke Kindred Canada is closed now. It will open on Monday at 8:00 a.m.
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