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900 Greenbank Rd, Nepean, ON, K2J 1S8, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 6:00 p.m. | |
Tue | 10:00 a.m. to 6:00 p.m. | |
Wed | 10:00 a.m. to 6:00 p.m. | |
Thu | 10:00 a.m. to 6:00 p.m. | |
Fri | 10:00 a.m. to 6:00 p.m. | |
Sat | 10:00 a.m. to 4:00 p.m. | |
Sun | Closed |
Had my 22K gold ring resized here and both the service and price were 5 stars. Another jeweller in Ottawa asked me for more than 10x the price for the exact same service. Thanks, Frank!
I had to get a bracelet readjusted to fit my wrist, I was in a rush and came up around 20 minutes before closing. The man who worked there was very friendly, took a look and sized it on the spot for me. He went out of his way to make sure to get it done quick for me as the bracelet meant a lot to me. I highly recommend this place if you look to purchase or get jewelry resized. The pricing was very reasonable, as well for the quality and the Great service.
Very rude customer service. I came in to size my watch - said it would cost $15 upfront for the resizing. After he removed 2 links I asked for him to remove an extra link as I felt the watch was too loose, once removed it then felt too tight. He refused to put the link back in when the watch was too tight - then charged me an extra $5 to put the link back in as he said it was “more work” for him (even though it took all of 5 secs to do). He then started yelling at me that his time is precious. Overall very rude service and w... read more
Quick, efficient and friendly service. I visited this location to have two watches serviced. Super friendly staff; my watches were repaired within 5 minutes and I was out the door. Pricing is decent and as expected. The Google reviews of this location are true and accurate. Based on my experience I will bring my 41 year old pendulum clock for service. I also appreciate the security feature of the doors being electronically locked as you enter and depart. Free parking in this plaza location. Convenient.
Frank Jewellery has a 4.2 star rating with 311 reviews.
Frank Jewellery is closed now. It will open tomorrow at 10:00 a.m.
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