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Frank & Bill's Auto Collision Center

4.7

About this business

Frank & Bill’s has been providing comprehensive auto collision repair services for over 20 years. We pride ourselves on staying up to date on the latest advancements in technology and auto-repair tools, and providing continuing education classes for our employees. Our technicians are I-CAR certified, and utilize the latest technology and techniques to get you back on the road quickly and safely. We are proud of our reputation as a leading body shop in the area, and guarantee each and every repair for as long as you own... read more

Location details

3306 Mountain Rd, Pasadena, MD, 21122, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7621 reviews
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Christina Dove's profile image
Christina Dove 
4 years ago

The WORST experience ever. I was accused multiple times of stating damage not caused by hitting a deer. The scratch was right on the edge of the fender where the bumper was crushed up and in by the impact. The bumper was smashed into and touching that area, and yet I'm a liar and they're going to accuse me of insurance fraud? They brought this scratch up multiple times in a very passive type of way. Very professional. Took two visit for them to still screw it up. We hit a deer, needed it repaired. Allstate recommended them a... read more

Rosemary Pryor's profile image
Rosemary Pryor 
5 years ago

We are extremely satisfied with the prompt service we received. The personnel at Frank and Bill’s Collision Center were professional and open to our concerns. I was so pleased that I personally thanked the staff. Job well done! 

Shane Paychex's profile image
Shane Paychex 
recommend  Recommended
5 years ago

I've had multiple jobs where my cars needed detail oriented work and a company I can trust. The staff and owners have always went ABOVE AND BEYOND with all their work. I have worked with Julie through previous employment with Enterprise Holdings, and she has been nothing but a pleasure to work with through the years. If you need any automotive needs, this is the place to go! Happy to have such a great company in the local area serving Pasadena locals! 

Jen Weatherstein's profile image
Jen Weatherstein 
5 years ago

Worst experience! Took my car got an estimate, agreed to the cost/work. However Frank and Bills were not on the same page. First repair was my lock, well they did put a new lock on they did not rekey for my fob, instead just gave me 2 keys. They stated that this is how it’s done but after stating that was unacceptable, they fixed it days later( they had my vehicle for a week). My front bumper was supposed to be taken off, repaired and put back on. They did below average work and I can provide pictures. They just painted over... read more

Pam Faller's profile image
Pam Faller 
recommend  Recommended
5 years ago

high quality work .very appealing and clean business. knowledgeable staff. friendly employees. honest. highly recommend this place. 

Jackie Rogers Cavey's profile image
Jackie Rogers Cavey 
recommend  Recommended
5 years ago

Thanks Frank and Bill’s Auto Collision Center for doing an awesome job on repairing my Honda Pilot! The staff is awesome & they give updates as often as you want! My pilot was ready exactly when they said it would be completed. 

Joann Mongelli Gale's profile image
Joann Mongelli Gale 
recommend  Recommended
5 years ago

They are great. They fixed our bumper for absolutely nothing. 

Aleksandra S Jeschke's profile image
Aleksandra S Jeschke 
recommend  Recommended
5 years ago

Buffed out by scratch for free, we’ll for a recommendation, here it is! 

Valerie Prahl Taylor's profile image
Valerie Prahl Taylor 
6 years ago

My Blazer was sideswiped several years ago and the paint job that was done by them is peeling. My truck is an 02 and my original paint looks better than theirs. 

Frequently asked questions about Frank & Bill's Auto Collision Center

How is Frank & Bill's Auto Collision Center rated?

Frank & Bill's Auto Collision Center has a 4.7 star rating with 621 reviews. 

When is Frank & Bill's Auto Collision Center open?

Frank & Bill's Auto Collision Center is open now. It will close at 6:00 p.m.  

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