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Franconia Service Center
- Auto Repair
- Rose Hill Farms, VA
About this business
Franconia Service Center is your one stop shop for all your automotive service and repair needs in Fairfax County and Alexandria. We are conveniently located at the intersection of Van Dorn Road and Franconia Road in Alexandria, Virginia. With 3 service bays, an inspection bay, ASE certified techs & managers, ATI trained counter staff and our AAA approved facility; we are prepared to meet all of your service needs.
Location details
2719, 5520 Franconia Rd, Rose Hill Farms, VA, 22310, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly star, fast service
At this point, I'd say NO. But if Keith and Kendall are able to make this right, I'll be more than happy to declare their praises everywhere. I had my car towed to them after it stalled out and completely stopped. They supposedly did the diagnostics and "repaired" the issues. However, the very next day after picking up my 'repaired' car, it was stalling out again and needed to be towed. Really? So I paid almost $600 for what? Although the managers seem nice enough, I'm just waiting to see how they will resolve this.
RecommendedBest service center in VA
Wayne took care of fixing the radiator fan on my Smart car - and worked so well with my extended warranty company! Even helped me get an extra couple of days on my rental with the warranty company since parts were more difficult to get. Everyone there is always so nice to deal with, and it’s nice to find a place you feel like you can trust. Definitely earned my business! Thank you!!!
Business response:
Thanks for the stars, Sandy! We are delighted we could help you out. We are always here for whatever you may need moving forward. -Franconia Service Center
Wayne & R.J. at Franconia Service Center have been taking care of my family's cars for years. They always take great care of us and I know we're safe with their expertise, integrity, and dedication.
Business response:
Andrew, we really can't thank you enough for all your support and loyalty over the years. And now we get a great review from you, too! How wonderful. We'll be here next time you need anything at all.
My car said I had a low tire so when I went to put air in I noticed a tack. Drove right over there and even though they were about to close they checked my tire and said it had not pierced the tire. They double checked and made sure they were all filled up and sent me on my way with a smile. It was my first time there and I would definitely go back. A great group of people.
Business response:
Sara, thanks for sharing your story! It was no trouble at all -- we want every driver out there to be fully equipped and safe. Come see us again if you need anything else at all.
Very good service friendly staff always willing to help you
Business response:
Robert, thank you so much for your support and for reaching out with such a fantastic review. Keep us in mind if you need anything else at all!
Business response:
Thank you so much, Inés! Let us know if you need anything else at all.
Business response:
Hopefully we can show you a real five star experience next time you need us, Jennifer. Your happiness is what matters most.
Frequently asked questions about Franconia Service Center
How is Franconia Service Center rated?
Franconia Service Center has a 4.6 star rating with 705 reviews.
When is Franconia Service Center open?
Franconia Service Center is closed now. It will open tomorrow at 9:00 a.m.
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